Technician 2

About the role

As a Technician 3 with expertise in the IT domain, you will collaborate with our client's Technical team. You will be responsible for Technical/IT support.Our client is currently looking for a recruit to join their current team. Below are the job details for your reference:You can also ask our friendly recruitment team any questions you may have about the role, between 09.00am till 17.00pm Monday to Friday.

Contract length: 15th Sep 2025- 12th Dec 2025

Location : Aldershot

Roles and Responsibilities:

• Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensures appropriate updates and call management to maintain service levels as per contract.
• Hub Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract.
• Effective Management of disposals that go through their Hub as per contract.
• Triage and perform hardware repairs of 'in Warranty kit' and liaise with vendors for parts and returns as per contract.
• Locker replenishments where appropriate as per contract.
• Highlight potential issues with service/potential service improvements to their Team Leader.
• Follow any agreed processes and procedures either by the Authority (site regulations etc) or the client.

Other stuff we're potentially looking for:

• SC Clearence

What's in it for you? - Our client loves to reward their people for doing a great job.

• A daily rate, in-scope IR35, of £ 14.54/hr (PAYE) OR £ 18.87/hr (via a Hays Approved Umbrella Company).

Next Steps

Once you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process.If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better.We look forward to speaking to you!

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