Technician 2
Join a leading independent technology and services provider as a Technician 2
Job Overview: This role is responsible for managing support tickets, overseeing Hub stock and asset movements, coordinating hardware repairs, and ensuring all processes align with contractual and site requirements. The position also involves handling disposals, performing locker replenishments, and proactively identifying service issues or improvement opportunities. Candidates must hold active SC clearance to be eligible.
- Location: Carterton
- Daily Rate: PAYE - £14.90/hr (Basic) and UMB - £19.34/hr
- Contract Length: 22-Jan-26 to 31-Mar-26
- Start Date: 22-Jan-26
Key Responsibilities
- Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensures appropriate updates and call management to maintain service levels as per contract.
- Hub stock management, including asset management of kit in/out (Scan items in/out of locations) as per contract.
- Effective Management of disposals that go through their Hub as per contract
- Triage and perform hardware repairs in the warranty kit' and liaise with vendors for parts and returns as per contract.
- Locker replenishments where appropriate as per contract.
- Highlight potential issues with service/potential service improvements to their Team Leader
- Follow any agreed processes and procedures either by the Authority (site regulations etc) or the Client's own.
Key Requirements Must have SC clearanceHow to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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