Technician 2

About the roleAs a Tech Bar Engineer, you'll be the first point of contact for users seeking technical support at the Tech Bar. You'll deliver a customer experience resolving issues efficiently while building trust and rapport.Tell me more, tell me more...Our client is currently looking fora recruit in joining their current team, below are the job details for yourreference:You can also ask our friendlyrecruitment team for any questions you may have about the role, between 09.00amtill 17.00pm Monday to Friday.Shifts: Monday to Friday (37.5 hours)Location: Palestra House LondonWorking Hours: 08:00am to 4:30pmContract Duration: ASAP - 31-Mar-26Roles and Responsibilities:

• Provide walk-up support and guidance to users with technical issues
• Diagnose and resolve hardware/software problems in a timely manner
• Deliver clear, user-friendly explanations of technical solutions
• Maintain accurate records of support interactions and resolutions
• Collaborate with team members and escalate complex issues when needed
• Stay up to date with workplace technologies and service delivery standards

Other stuff we're potentially looking for:

• Understand user requirements and guide them toward effective solutions
• Familiarity with workplace technologies including:
• Windows 7 / 10
• Microsoft Office 2016
• VPNs and remote access tools
• Bring Your Own Device (BYOD) environments

What's in it for you? - Our client loves to reward theirpeople for doing a great job.

• This is 5 day per week onsite contract.
• A daily rate, in scope IR35, of £14.54 (PAYE) OR £18.87 (via a Hays Approved Umbrella Company).

Next StepsOnce you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process. If your application is successful,you'll be involved in a live virtual interview with one of our client's hiringmanagers to get to know you better.

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