Technician 3

About the role As a Technician 3 with expertise in the IT domain, you will collaborate with our client's Technical team. You will be responsible for Technical/IT support.Tell me more, tell me more... Our client is currently looking for a recruit to join their current team. Below are the job details for your reference:You can also ask our friendly recruitment team for any questions you may have about the role, between 09.00am till 17.00pm Monday to Friday.Roles and Responsibilities:

• Migration Set-up
• Set-up Refresh Clinic
• Move the required quantity of devices as instructed by the Contractor Engineer and Site Manager from the onsite storage location to the Refresh Clinic location.
• Login to any system as required via device(s) provided by the contractor's engineer and Site Manager and under their instructions, Refresh laptops.
• Collect existing devices from users and handover new devices in accordance with the migration schedule and project processes
• Handover and collect the correct number of devices each in accordance with the migration schedule.
• Correctly update the Contractor's workflow management system at all relevant steps
• Report issues arising from migration activity promptly and accurately to the contractor Engineer and Site Manager.
• Where issues cannot be resolved immediately, pass them over to an onsite Post Migration Support Engineer.
• Conduct manual stock checks daily and report findings to the contractor engineer and site Manager
• Place existing devices collected from users at the Refresh Clinic within the packaging that was used to contain a new device and, in accordance with the device Designation Rules, mark the outside of the box to indicate whether it is for "disposal" or for refurbishment.
• At the end of each day, they move all the devices and equipment into the onsite storage location.

Other stuff we're potentially looking for:

• SC Clearence

What's in it for you? - Our client loves to reward their people for doing a great job.

• A daily rate, in-scope IR35, of £ 19.38/hr (PAYE) OR £ 25.15/hr (via a Hays Approved Umbrella Company).

Next Steps Once you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process.If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better.We look forward to speaking to you!

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