UX Researchers

.Join a leading airline group and services provider as a User Researcher!

Job Overview: We are looking for a User Researcher to join a collaborative Product Design team, driving user-centred research across digital products. You will play a key role in shaping customer experiences by delivering actionable insights through qualitative and quantitative research methodologies.

• Location: Uxbridge (Hybrid)
• Daily Rate: Flexible Inside IR35, Either through PAYE or Hays approved umbrella companies
• Contract Length: 6 Months
• Start Date: ASAP

Key Responsibilities

• Plan and manage UX research projects across multiple products and share insights with stakeholders.
• Conduct qualitative and quantitative research across discovery and testing phases
• Collaborate with product owners, designers, developers, and analytics teams to align research with business goals.
• Design and execute research studies including interviews, usability testing, and workshops
• Translate research findings into clear, actionable recommendations for stakeholders
• Champion users need to enhance customer experience and digital journeys.
• Maintain documentation and communicate research outputs effectively across teams

Key Requirements

• 3+ years of experience in digital research within corporate or agency environments
• Strong experience in qualitative and quantitative UX research methods
• Proficiency with remote research tools (e.g., User Testing, UserZoom)
• Experience working in Agile environments and cross-functional teams
• Excellent communication, stakeholder management, and report-writing skills
• Degree in Psychology, HCI, Product Design, or related field (or equivalent experience)

Additional Information

• Interview Process: 2 Stages

H ow to Apply

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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