Technician 2

Join a leading independent technology and services provider as an IT Support Engineer!

Job Overview: We are looking for an experienced Customer Engineer to join our client's team on-site in Derby. You will be responsible for device deployment, configuration, and refresh activities, ensuring smooth IT operations and excellent user support during the project.
* Location: Derby DE24 9BD (On-site)
* Daily Rate: £18.87 per hour via umbrella OR £14.54 per hour PAYE
* Contract Length: 17-Nov-2025 to 02-Jan-2026
* Start Date:17-Nov-2025

Key Responsibilities:* Deployment, configuration, and setup of laptops and IT equipment
* Perform device refresh tasks, builds, and data wipes
* Update AMDB (Asset Management Database) and maintain accurate records
* Provide device build completion updates to the Deployment Manager
* Support printers, scanners, wireless, VPN, and other peripherals
* Backup, restoration, and migration of user data
* Inventory management and asset auditing

Key Requirements:
* Experience in IT deployment and configuration in a corporate environment
* Ability to manage laptop and device handovers across multiple users/sites
* Knowledge of IT equipment Install/Move/Add/Change and disposal processes
* Familiarity with ticketing tools for incident and request tracking
* Strong troubleshooting and problem-solving skills. Excellent communication skills for status updates and user interaction

Additional Information:
* Interview Process: 1-stage interview with Deployment Manager
* Team: You will work alongside 5 other engineers
* Hours: Monday - Friday, 09:00 - 17:30

How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

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