Technician 3

Join a leading independent automotive and services provider as a Technician 3!

Job Overview:
This role involves providing end-to-end IT support, including hardware troubleshooting, device builds, and software support. It also includes delivering user assistance through a Tech Bar and managing 2nd line support tickets to ensure smooth day-to-day operations.

Location: Derby DE24 9GJ

Daily Rate: An hourly rate, in-scope IR35, of £19.85 (PAYE) OR £25.75 (via a Hays Approved Umbrella Company).

Start Date: 22 Jun 2026 - 18 Jun 2027

Shift Pattern: Mon - Fri 09:00 - 17:30

Key Responsibilities

• Hardware Support & Break/Fix: Perform troubleshooting, diagnostics, and repair of laptops, desktops, and related hardware components.
• Device Builds: Build, configure, and deploy laptops and desktops according to corporate standards.
• Tech Bar Support (3 Days per Week on a Rota): Provide face-to-face technical assistance to end users, offering quick resolutions and guidance.
• Software BAU & 2nd Line Support: Work on day-to-day operational tasks, including managing and resolving 2nd line support tickets and providing remote desktop assistance.

Key Requirements

Must Have SC Clearance

Additional Information

Interview Process: MS Teams/F2F

How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

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