Technician 3
Join a leading independent automotive and services provider as a Technician 3!
Job Overview:
This role involves providing end-to-end IT support, including hardware troubleshooting, device builds, and software support. It also includes delivering user assistance through a Tech Bar and managing 2nd line support tickets to ensure smooth day-to-day operations.
Location: Derby DE24 9GJ
Daily Rate: An hourly rate, in-scope IR35, of £19.85 (PAYE) OR £25.75 (via a Hays Approved Umbrella Company).
Start Date: 22 Jun 2026 - 18 Jun 2027
Shift Pattern: Mon - Fri 09:00 - 17:30
Key Responsibilities
- Hardware Support & Break/Fix: Perform troubleshooting, diagnostics, and repair of laptops, desktops, and related hardware components.
- Device Builds: Build, configure, and deploy laptops and desktops according to corporate standards.
- Tech Bar Support (3 Days per Week on a Rota): Provide face-to-face technical assistance to end users, offering quick resolutions and guidance.
- Software BAU & 2nd Line Support: Work on day-to-day operational tasks, including managing and resolving 2nd line support tickets and providing remote desktop assistance.
Key Requirements
Must Have SC Clearance
Additional Information
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