Data Analyst

Job Title: Business Systems Engineer - ERP & CRM
Location: Northern Ireland (Hybrid: Cookstown & Monkstown)
Employment Type: Full-Time, PermanentSector:
Technology & Analytics / IT Support / Business Systems
Salary: Competitive + Benefits

Key Responsibilities:

• Provide 2nd and 3rd line support for ERP and CRM systems.
• Develop and implement technical solutions including data migration, permission sets, custom objects, reports, and analytics.
• Collaborate with internal teams and external contractors to deliver roadmap projects.
• Create and maintain system documentation and user training materials.
• Support business improvement initiatives and mentor support staff.
• Participate in change management and system lifecycle activities.
• Occasionally provide out-of-hours support.

Essential Skills & Experience:

• Degree in Computing or 2+ years of relevant experience.
• Strong SQL and database management skills.
• Advanced Excel proficiency.
• Experience with Power BI or similar BI tools.
• Excellent problem-solving and communication skills.
• Ability to work independently and as part of a team.

Desirable:

• Experience with large datasets and data modelling.
• Familiarity with Crystal Reports, PLSQL, and ITIL practices.
• Clean driving licence and willingness to travel occasionally.

Benefits:

• Hybrid working model (3 days onsite).
• Opportunity to work on global projects.
• Career development and training support.

What you need to do now

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