IT Trainer & Development Officer

£35,331 - £39,002, 32 days annual leave (plus 8 bank holidays), hybrid working policy, generous pension scheme & other benefits

Hays Technology are working in partnership with a Higher Education establishment in Birmingham to recruit an IT Training and Development Officer on a permanent basis.

The IT Training and Development Officer will use a range of techniques, resources and media (including eLearning, virtual classrooms, self-assessment, peer-assisted learning, simulation and evaluation tools) to train staff and students in the use of University Systems.

Within this role, focus will be on supporting and training staff and students on our student systems, which includes the student records system (SITS), Timetabling, Placements and Apprenticeships. The postholder will be required to develop a detailed understanding of our student system processes to inform the effective delivery of the training programme.

The IT Training Team as a whole is responsible for the oversight and delivery of the IT Training Strategy and the IT Academy of students and graduates with a focus on eLearning and digital literacy. This includes the development and delivery of learning materials and content in order to develop the business and technical skills of staff and students required by the University.

In order to apply, you must have the following skills and experience:

• Previous experience as an IT Trainer and/or providing support for teaching, instruction, and training activities.
• Proficient experience in using Adobe Creative Cloud and Microsoft Office applications.
• Good communication skills with the ability to enthuse, persuade, and influence.
• Experience of the tools and support services available within the training arena.
• Knowledge of the selection and application of information gathering methods, tools and techniques which are appropriate to the information required and the sources available.
• Experience of the methods and techniques for delivering effective presentations, making effective use of your own time, and creating and delivering effective learning and development content.

If you have the relevant experience and would like to apply, please submit your CV.

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