ITAM Administrator

Role Overview
We're looking for a meticulous and proactive IT Asset Management (ITAM) Administrator to support the full lifecycle of our client's IT hardware and software assets. Reporting to the IT Asset Manager, you'll play a key role in maintaining accurate asset records, ensuring compliance, and coordinating with external vendors. This position aligns with ITIL best practices and is ideal for someone who thrives in a structured, detail-driven environment.
Responsibilities

• Support & Service: Act as a point of contact for asset-related queries, resolving hardware and software incidents efficiently and professionally.
• Lifecycle Management: Maintain and update systems that track the acquisition, deployment, usage, and retirement of IT assets.
• Vendor Coordination: Work closely with third-party providers to ensure timely delivery, maintenance, and disposal of IT equipment in line with contractual obligations.
• Compliance Oversight: Ensure all assets adhere to internal procurement policies and external licencing requirements.
• Inventory Accuracy: Keep detailed records of all IT assets, including purchase history, licence details, and service agreements.
• Process Improvement: Contribute to the development and execution of strategies that enhance asset utilisation and reduce risk.
• Stakeholder Engagement: Build strong relationships with vendors and internal teams to ensure smooth operations and adherence to agreed processes.

What you'll need to succeed

• Experience in IT asset management or a related field.
• Familiarity with ServiceNow and SNOW platforms.
• Solid understanding of ITIL frameworks and how they apply to asset management (ITIL Certification is a bonus)
• Strong organisational skills and attention to detail.
• Excellent communication and collaboration abilities.
• Experience working with inventory tracking tools and managing vendor relationships.

What you'll get in return

• Initial 6-month contract
• £(Apply online only) p/d rate inside IR35 (via UMB)
• Hybrid working available

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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