Change Manager

PRODUCT & CHANGE MANAGER

About the role

We are driving a major transformation program, and we’re seeking a Product Change Manager (PCM) to help lead change initiatives across day of operations functions. This is a hands-on project delivery role, perfect for a former consultant (ideally MBB or similar) who enjoys working closely with product and data teams to solve complex business challenges.

Tell me more, tell me more...

Our client is currently looking for a new recruit in joining their team, please read on!

You can also ask our friendly recruitment team any questions you may have about the role, between 8:30am-5:30pm Monday to Friday.

Shifts: Monday – Friday (37.5 hours per week)

The must haves:

• Experience as a Business Analyst with a technical background in Telecoms.
• Proven expertise in mobile network and network architecture.
• Proficiency in both Waterfall and Agile delivery methodologies.
• Basic understanding of PRINCE2 principles.
• Strong skills in Microsoft Office applications (Excel, Word, PowerPoint, Visio, etc.)

Key responsibilities

• Lead and drive projects that deliver product-led change initiatives across business units
• Work across operational planning and execution to improve processes and deliver measurable outcomes
• Engage senior stakeholders, tell the story with clarity, and influence direction through well-crafted narratives and stories
• Collaborate with data science and technology teams to design and execute changes across product roadmap.
• Bring structure and pace to fast-moving, ambiguous problems
• Own program delivery and ensure KPI's and SLA's to deliver impact.

Experience & Skills

• Experience in management consulting (ideally McKinsey, BCG, Bain, Quantum Black, or BCG X) or experience in the aviation industry
• Experience in driving adoption and managing change management within the adoption of new AI or digital tools
• Strong background in operational improvement, transformation, or process design
• Confident working with senior stakeholders and influencing through storytelling and structured thinking
• Ability to drive initiatives end-to-end with minimal oversight
• Experience as a Project Leader or an Engagement Manager
• Experience delivering projects and leading end to end delivery.

What’s in it for you? –

Our client loves to reward their people for doing a great job.

• This is a contract.
• A day rate, in-scope IR35 either through Hays approved umbrella company or via Hays PAYE
• This role provides a remote working access from the comforts of your own home and only going to our state-of-the-art office in Waterside twice per week.

Next Steps

Once you’ve applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process.

If your application is successful, you’ll be involved in a live virtual interview with one of our client’s hiring managers to get to know you better.

We look forward to speaking to you!