Senior Program Manager

Programme Manager- Global AI Product Delivery(MRO Transfomation)

About the role

As a Programme Manager, you are leading the global delivery of AI products for the transformation of the entire Maintenance, Repair & Overhaul (MRO) domain across all our client airlines.

This is a senior leadership role across LON and BCN, responsible for driving the adoption and impact of 18+ complex AI-based products—including traditional ML solutions and advanced multi-tech AI agents (LLMs, GenAI)—to deliver c. €250m net incremental EBIT over the next 3-5 years.

This is a unique opportunity to shape the future of aviation MRO, working at the cutting edge of AI, and influencing the standardisation of products across diverse operating companies (OpCos)..

Tell me more, tell me more…

Our client is currently looking for a new recruit in joining their team, please read on!

You can also ask our friendly recruitment team any questions you may have about the role, between 8:30am-5:30pm Monday to Friday.

Shifts: Monday – Friday (37.5 hours per week)

The must haves:

  • Experience as a Business Analyst with a technical background in Telecoms.
  • Proven expertise in mobile network and network architecture.
  • Proficiency in both Waterfall and Agile delivery methodologies.
  • Basic understanding of PRINCE2 principles.
  • Strong skills in Microsoft Office applications (Excel, Word, PowerPoint, Visio, etc.)

Key responsibilities

  • Delivery Leadership: capable of working with and supporting teams to build and execute realistic plans for value delivery at exceptional pace, whilst sustaining the teams for the long term
  • Programme Leadership: Own the end-to-end delivery of all AI products for MRO transformation, ensuring projects are delivered on time, within scope, and budget.
  • Stakeholder Management: Build consensus and drive compromise across OpCos, expertly managing expectations and influencing senior stakeholders to standardise on AI solutions.
  • MI & Reporting: Lead the establishment of management information and reporting frameworks for 18+ AI products, ensuring robust tracking of KPIs, milestones, and value delivery.
  • Strategic Planning: Develop and execute detailed programme plans, resource allocation, and risk management strategies aligned with organisational goals.
  • Agile Delivery: Champion Agile methodologies, estimation techniques, and iterative product development, balancing the need for certainty with the realities of cutting-edge data science delivery.
  • Establish and curate data-driven delivery regime: Ensure all delivery activity is disciplined and generates delivery data as a consequence of routine behaviours and practices within the squads
  • Executive Communication: Frame complex delivery landscapes for C-suite audiences, translating technical progress into business impact.
  • Quality & Compliance: Ensure all deliverables meet client PMO governance, regulatory, financial, and operational standards.
  • Improve Delivery Performance: working with the Heads of UK and Spain, identify and deliver tangible improvements to delivery performance across velocity, quality, cost-effectiveness, lead time and similar measures.

Experience & Skills

  • Proven track record in programme/project management, ideally within aviation or large-scale transformation environments.
  • Deep expertise in Agile delivery, estimation, and product development for AI/ML solutions.
  • Excels at MI, dashboard design and data-driven reporting that engages C-Suite with clear, accurate and precise narrative
  • Exceptional influencing, negotiation, and stakeholder engagement skills—able to drive alignment across complex, multi-entity organisations.
  • Strong analytical, problem-solving, and decision-making capabilities.
  • Experience presenting to and working with C-suite and senior leadership.
  • Proficiency with delivering in a heterogeneous environment of different approaches and methodologies (e.g., Agile, PRINCE2, MSP).
  • Comfortable navigating ambiguity, driving clarity, and delivering results in an extremely fast-paced, innovative environment.

Desired Attributes

  • Strategic thinker with a results-driven mindset.
  • Collaborative and influential, with a strong sense of accountability.
  • Passion for building high-impact AI products and transforming business processes at scale.

What’s in it for you? –

Our client loves to reward their people for doing a great job.

  • This is a 6 month contract(possibility of extensions)
  • A day rate, in-scope IR35, £1000.00 per day (open)
  • Expect to travel every week internationally between Barcelona and UK
  • This role provides a remote working access from the comforts of your own home and only going to our state-of-the-art office in Waterside twice/ thrice per week.

Next Steps

Once you’ve applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process.

If your application is successful, you’ll be involved in a live virtual interview with one of our client’s hiring managers to get to know you better.

We look forward to speaking to you!

Company
Hays
Location
Waterside, Lancashire, UK
Hybrid/Remote Options
Posted
Company
Hays
Location
Waterside, Lancashire, UK
Hybrid/Remote Options
Posted