Service Delivery Manager

Join a Leading Semiconductor Company as a Service Delivery Manager !

We’re recruiting on behalf of a cutting-edge semiconductor client who is driving innovation in AI enablement across infrastructure, platforms, and business processes. This is a unique opportunity to lead service delivery for AI solutions in a fast-paced, forward-thinking environment.

Contract Details

• Contract Length: 6 months
• Daily Rate: £500 per day (inside IR35)
• Location: Cambridge (Hybrid – 3 days on-site per week)
• Start Date: ASAP

Key Responsibilities

• Lead service readiness and delivery for AI tools and platforms.
• Coordinate release cycles, early life support, and post–go-live activities.
• Translate technical updates into clear, user-focused communications.
• Maintain enablement repositories and knowledge hubs across collaboration platforms.
• Collaborate with Operations, QA, and Product teams to ensure quality and alignment.
• Organise global engagement sessions and awareness campaigns.
• Support internal reporting through adoption and performance data.

Key Requirements

• Strong written and verbal communication skills; able to simplify complex technical concepts.
• Proven experience in service delivery, communications, or enablement within IT or enterprise environments.
• Familiarity with platforms such as SharePoint, Confluence, Jira, and ServiceNow.
• ITIL experience is essential.
• Understanding of AI tools and enterprise enablement dynamics.
• Excellent organisational skills and ability to coordinate across multiple teams.

If you're interested in this opportunity, click “Apply Now” and upload your most recent CV. We look forward to hearing from you!