ESR and People Data Trainee
Job summary
ESR and People Data Trainee
Are you passionate about data, systems, and making a difference in the NHS workforce? HEIW is offering an exciting opportunity to join our People and Facilities Management Team as an ESR and People Data Trainee. This role is designed to support your development into a future ESR and People Data Officer, with structured training and a competency framework guiding your progression.
You'll work closely with colleagues across HEIW to deliver accurate workforce data, support ESR system administration, and contribute to strategic workforce planning. This is a fantastic opportunity to build your expertise in ESR and people analytics while gaining hands-on experience in a dynamic and supportive environment.
About You
We're looking for someone who:
- Is confident working with data and business intelligence tools.
- Has strong attention to detail and problem-solving skills.
- Communicates clearly and enjoys supporting others.
- Works well independently and as part of a team.
- Is eager to learn and grow within the NHS workforce systems landscape.
A background in HR, data analysis, or workforce administration is desirable. Knowledge of ESR would be an advantage but isn't essential. Familiarity with Excel functions such as formulae and pivot tables will be beneficial.
Main duties of the job
- Provide timely and accurate workforce data using Business Intelligence dashboards and reports.
- Support ESR system administration including establishment control and position number setup.
- Respond to data queries and requests from across HEIW.
- Monitor and improve data quality through validation and cleansing.
- Deliver ESR training and support to staff and managers.
- Collaborate with People Business Partners and other teams to resolve data anomalies.
- Contribute to the development and implementation of ESR functionality.
- Prepare for the Future NHS Workforce Solution implementation.
About us
Health Education and Improvement Wales (HEIW) is the strategic workforce body for NHS Wales with statutory functions that include education and training, workforce planning, workforce development and transformation, leadership and succession planning, and careers. Our purpose is to develop a workforce that delivers excellent care to patients/service users and excellent population health. We are a Special Health Authority working closely with our partners; Social Care Wales, education providers, professional and regulatory bodies and Welsh Government.
HEIW's is committed to developing an internal culture of choice. Our Values reflect our thoughts, feelings and beliefs in how we will, and will not, behave and treat others:
- Respect for All in every contact we have with others,
- Ideas that Improve: Harnessing creativity and continuously innovating, evaluating and improving,
- Together as a Team: Working with colleagues across NHS Wales and with partner organisations.
HEIW received the HPMA Award for Employee Engagement in 2019.
What you can expect:
- a corporate induction and 90 day Welcome itinerary,
- compassionate leadership,
- a meaningful values based performance appraisal process,
- the opportunity to impact upon health and social care services and the lives and wellbeing of the people of Wales.
Many of our colleagues and stakeholders have commented on the buzz and atmosphere we create by working together as "One HEIW Team". Do you want to join that team?
Job description
Job responsibilities
Progression
This is a trainee role with a structured competency framework and training programme that will last for 2 years. After 2 years successful completion of the competency framework will lead to progression from the band 4 trainee role into a Band 5 ESR and People Data Officer role.
Welsh Language Requirements
The ability to speak Welsh is desirable for this post. English and/or Welsh speakers are equally welcome to apply.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications & Knowledge
- NVQ Level 4 or Diploma equivalent experience in Business Administration, Human Resources Management, Information Management, IT, or a related field
- Advanced knowledge and use of various Microsoft Office Software programmes including Outlook, Word, PowerPoint, and Excel
- ECDL or equivalent IT/systems qualification or demonstrable equivalent knowledge and experience in data management and/or information systems support
- Working knowledge and understanding of the principles of the Data Protection Act and Information Governance protocols
- Ability to understand service user requirements and to communicate technical information to a non-technical audience through a variety of mediums e.g., face to face/email/phone/presentation/training
- Practical experience of the Electronic Staff Record (ESR) system, including its operational functions and data structures
- Awareness of Occupation codes, Staff groups and Job roles and their use in segmenting the workforce
- Undertaken training session in relation to ESR System Administration and Local Work Structures
Skills & Attributes
- Welsh Language skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Experience
- Previous experience of working in an administrative role where it was necessary to provide regular support to team members with a wide range of tasks
- Previous experience of working in an environment where there is a requirement to multitask and have a flexible approach to work whilst maintaining accuracy at all times
- Experience of dealing with service users/customer service experience
- Experienced in the use of formulae and Pivot tables in Excel in the analysis of data
- Responsibility for the day-to-day administration of one or more workforce systems
- Experienced in the use of Business Intelligence reporting
- Experience in handling sensitive and confidential information appropriately
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Health Education and Improvement Wales
Address
Ty Dysgu
Nantgarw
Cardiff
CF15 7QQ
Employer's website
https://heiw.nhs.wales/
- Company
- Health Education and Improvement Wales
- Location
- Cardiff, United Kingdom CF15 7QQ
- Employment Type
- Permanent
- Salary
- £27898.00 - £30615.00 a year
- Posted
- Company
- Health Education and Improvement Wales
- Location
- Cardiff, United Kingdom CF15 7QQ
- Employment Type
- Permanent
- Salary
- £27898.00 - £30615.00 a year
- Posted