Senior Key Account Manager

The Opportunity

Join one of the UK’s fastest-growing healthtech companies as we enter our next phase of scale.

Healthera is looking for a Senior Key Account Manager to lead and grow strategic relationships with our most important customers - from national pharmacy chains to major healthcare partners.

This is an exciting opportunity for a commercially driven professional who thrives on delivering impact, building long-term partnerships, and managing complex, high-value accounts from strategy to execution.

Healthera connects patients, pharmacies, and clinicians through the UK’s largest digital platform for medicine delivery and healthcare services.

We empower over 10 million patients and partner with 1,700+ pharmacies nationwide — transforming how communities access healthcare through smarter technology, better communication, and local convenience.

• Own and grow relationships with Healthera’s key strategic partners
• Lead account planning, reviews, and initiatives that align with our customers’ business goals
• Identify upsell and cross-sell opportunities to drive mutual growth
• Oversee complex client projects from discussion to delivery, ensuring milestones are met
• Navigate senior stakeholder relationships and negotiate high-value commercial contracts
• Report on key KPIs and account health, proactively driving engagement and retention
• Collaborate with internal teams (Customer Success, Product, Operations) to deliver excellence
• Develop new business opportunities with prospective key partners

• 5+ years of experience in account management, partnerships, or B2B sales
• Strong communication and presentation skills, comfortable engaging C-suite stakeholders
• Proven success in negotiating and closing commercial agreements
• Exceptional organisation and project management skills — you run your accounts like businesses
• Data-savvy (Google Sheets / Excel) and confident producing reports & proposals
• Experience in healthcare, tech, or fast-growth environments is a plus

✨ Competitive salary + performance-based bonus

📈 Share options — benefit directly from Healthera’s growth

💙 Private health insurance + extensive wellbeing perks

🌟 Career growth within a high-performing, supportive team

🎉 Dynamic, mission-driven environment — where your impact truly matters

🔹 Ready to shape the future of digital healthcare?

Apply now and join us in redefining how millions access medicines and care across the UK.