Senior ServiceNow Engineer

Senior ServiceNow Engineer - Leeds & Remote - £75,000

An exceptional opportunity for a hands-on ServiceNow Engineer to join this highly successful organisation based in Leeds. Our client is one of the UK’s largest professional services organisations, with a nationwide presence. The role will focus on working closely with engineers, service management, and information security teams to ensure seamless integration and delivery of high-quality software.

The ideal candidate will have extensive ServiceNow experience within a major organisation.

Key areas of the role:

• Leading the design, development, and deployment of ServiceNow solutions across ITSM, ITOM, HRSD, and CSM.
• Architecting scalable and secure ServiceNow implementations aligned with enterprise architecture.
• Developing complex workflows, business rules, client scripts, and UI policies using JavaScript and Flow Designer.
• Building and managing REST and SOAP integrations with platforms like Azure, Dynamics 365, MS Teams, and Entra.
• Designing and maintaining CMDB structures and service catalogues to support enterprise-wide service delivery.
• Establishing CI/CD pipelines using Azure DevOps for automated testing and deployment.
• Collaborating with architects and security teams to ensure compliance with GDPR, ISO27001, and internal standards.
• Leading technical design sessions and code reviews to ensure quality and maintainability.
• Mentoring junior engineers and fostering a culture of continuous learning and innovation.
• Monitoring platform performance and proactively identifying optimisation opportunities.
• Documenting configurations, customisations, and integrations for operational continuity.
• Translating business requirements into technical specifications and deliverables.
• Driving automation and process efficiency across departments using ServiceNow capabilities.
• Supporting platform operations and participating in on-call support where applicable.
• Staying current with ServiceNow updates and evaluating emerging technologies for roadmap enhancements.

The ideal candidate will be a ServiceNow Certified System Administrator or Application Developer. The organisation has a great culture and offers an excellent working environment and career progression opportunities.