Business Development Account Manager - Unified Communications | Cloud | Software & Services

Business Development Manager

Unified Communications | Cloud | Software & Services

Hybrid | High-Growth Technology Distributor

Are you a driven and commercially minded Business Development Manager with experience across Unified Communications, Cloud, SaaS or Software & Services?

This is an exciting opportunity to join a fast-evolving technology business that is investing heavily in growth and transforming its focus towards high-value cloud communications, software and service-led solutions.

Having successfully evolved its business strategy, the company is now firmly focused on driving growth across Unified Communications, Contact Centre, Microsoft Teams, Zoom, cloud and managed service solutions — creating huge opportunity for ambitious sales professionals who want to make a genuine impact.

This is not a traditional sales role. It’s an opportunity to become a key part of a growing, modern technology business where you will have visibility, autonomy and the ability to build long-term strategic relationships with both partners and leading technology vendors.

The Opportunity

Working within a high-performing commercial team, you will be responsible for driving growth across a portfolio of cloud, software and service-based solutions.

This role combines both new business development and account management, giving you the opportunity to win new partners while also developing and growing existing vendor and partner relationships.

You will focus on:

• Developing new business opportunities across software, UC and cloud solutions
• Managing and growing existing partner and vendor relationships
• Winning and onboarding new reseller and channel partners
• Driving revenue and margin growth across UC, SaaS and cloud solutions
• Working closely with major vendors to support enablement, campaigns and go-to-market activity
• Building a strong pipeline of opportunities across the software and services landscape

This role would suit someone who thrives in a fast-paced technology environment, enjoys building relationships and can confidently engage with both partners and vendors at a commercial level.

What You’ll Be Doing

• Drive new business growth across software, cloud and professional services solutions
• Manage and develop a portfolio of existing channel partners and vendor relationships
• Identify, prospect and onboard new reseller and channel partners
• Build strong strategic relationships with vendors, partners and internal stakeholders
• Deliver against revenue, margin and commercial growth targets
• Support partner and vendor enablement, campaigns and growth initiatives
• Identify new market opportunities and drive pipeline activity
• Maintain accurate forecasting and CRM reporting
• Collaborate across sales, vendor and operations teams to deliver an exceptional partner experience

What We’re Looking For

• Proven success within Business Development, Channel Sales, Partner Management or Account Management
• Experience within Unified Communications, Cloud, SaaS, Telecoms, IT Services or Software Solutions
• Strong track record of delivering against targets and commercial objectives
• Experience managing both new business development and existing account growth
• Confident communicator with excellent relationship-building skills
• Ability to engage effectively with vendors, partners and decision-makers
• Commercially astute with a proactive and growth-focused mindset
• Strong pipeline management and negotiation skills
• Self-motivated, ambitious and comfortable working autonomously

Experience across technologies such as Microsoft Teams, Zoom, Contact Centre, UCaaS, CCaaS or wider cloud communications solutions would be highly advantageous.

Why Join?

• Join a business in an exciting growth and transformation phase
• High-visibility role with genuine autonomy and influence
• Opportunity to work with leading UC and cloud technology vendors
• Supportive, collaborative and entrepreneurial culture
• Real career progression opportunities as the business continues to scale
• Modern, service-led technology portfolio with strong market demand

If you are looking for a role where you can genuinely influence growth, build strategic partnerships and develop your career within a thriving technology business, we would love to hear from you.