IT Infrastructure Engineer

IT Infrastructure Engineer

We’re hiring due to a recent team change, creating an opportunity to join a growing IT function where you’ll take real ownership and shape the future of infrastructure.
Join HepcoMotion and work with modern Microsoft cloud technologies while gaining exposure to projects, security, and 3rd line responsibilities.
Offering up to £35,000, long-term career progression, and the chance to be part of a business investing heavily in its IT estate.

About HepcoMotion

HepcoMotion is a globally recognised manufacturer with a strong reputation for engineering excellence and innovation. With operations spanning multiple countries and a commitment to continuous improvement, the business is investing in modern workplace technologies and evolving its IT infrastructure to support future growth.

This is an exciting time to join, as the IT team transitions towards a more cloud-first, security-led environment - giving you the opportunity to play a key role in that journey.

The Role – IT Infrastructure Engineer

As an IT Infrastructure Engineer, you’ll join a close-knit IT team and act as a key escalation point while also driving forward infrastructure improvements and projects.

This is a varied, hands-on role where no two days are the same - blending project work, technical problem-solving, and mentoring junior team members.

Key Responsibilities

• Act as an escalation point for 1st/2nd line support, guiding and mentoring the wider team
• Support and enhance a Microsoft-based infrastructure (Azure, Intune, Entra, M365)
• Monitor system performance, security dashboards, and proactively respond to issues
• Lead and contribute to infrastructure improvement projects and modernisation initiatives
• Maintain and optimise networking environments (VLANs, Wi-Fi, routing, firewalls)
• Strengthen cyber security posture through monitoring, patching, and vulnerability management
• Produce clear documentation for systems, processes, and end users

What We’re Looking For

We’re looking for someone who enjoys solving problems, takes ownership, and has a genuine interest in technology beyond the day job.

Essential experience:

• Strong Microsoft ecosystem knowledge (Azure, Intune, Entra, M365)
• Experience with Windows Server, Active Directory, and virtualisation (Hyper-V)
• Solid networking fundamentals (DNS, DHCP, TCP/IP, VLANs, Wi-Fi)
• Experience supporting and maintaining infrastructure environments
• Understanding of cyber security principles and tools
• Previous experience in a support or infrastructure-focused role

Desirable:

• Exposure to ISO 27001 or Cyber Essentials
• Experience with backup solutions (e.g. Veeam, Rubrik)
• Knowledge of enterprise Wi-Fi and firewall configuration

What Makes This Role Different

• Genuine opportunity to step into a 3rd line / infrastructure engineering role
• High level of autonomy and ownership – you’ll be trusted to deliver outcomes
• Exposure to projects and modernisation work, not just BAU support
• Opportunity to mentor and influence the wider IT team
• Be part of a business investing in technology and change

Hours & Location

• Monday to Friday, 9:00am – 5:00pm (with flexibility required)
• Based in Tiverton (primarily office-based)
• Flexibility required for occasional out-of-hours work (planned maintenance/upgrades)
• Occasional travel to other sites (approximately quarterly)

Benefits

• Competitive salary up to £35,000 per annum
• 25 days holiday per annum, plus bank holidays
• Company contribution pension
• Healthcare cashback scheme
• Discounts with local shops and services
• Discounts at many major retailers including Argos, Currys, Halfords, Tesco, Sainsburys and Morrisons to name but a few
• Free on-site parking
• Career progression opportunities
• Continued professional learning and development
• Recommend a friend scheme
• Death in service after qualifying period
• Mental health support
• Financial wellness support
• Long service awards
• Seasonal events organised by HepcoMotion’s social committee

If you’re looking for a role where you can take ownership, develop your technical skills, and be part of a forward-thinking IT team - we’d love to hear from you.

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