Clinical Systems Project/ Operational Support Analyst
Job summary
The role of the Clinical Systems Analyst is to provide and apply specialist knowledge in the configuration of clinical systems. The post holder will be responsible for the ongoing management and development of SystmOne units for a given number of clinical services. They will be required to work closely with operational staff to facilitate and configure changes and enhancements to the system, as well as meeting and complying with HCT SystmOne standards and organisational policies & procedures.
The Clinical Systems Analyst will be expected to develop a high level of SystmOne expertise to ensure the best use of SystmOne functionality, using highly developed analytical skills to identify any conflicting impacts (including on other units within the system) and gaps in processes and system functionality
*Proposed interview date: 25th August 2026*
Main duties of the job
- Analyse clinical workflows and design/implement SystmOne configurations to support service needs.
- Deliver system changes, projects and deployments on time, including documentation, testing and sign-off.
- Maintain strong relationships with clinical services and communicate complex system information clearly.
- Identify and escalate clinical risks, ensuring compliance with IG, safety and national standards.
- Support data quality, reporting requirements, audits and mapping to national datasets.
- Collaborate with training, reporting, IT and clinical teams to ensure successful change delivery.
- Promote continuous improvement, service development and high-quality patient-focused system use.
About us
A big thank you for considering joining us at Hertfordshire Community NHS Trust. You'll find it a great place to work with many benefits offered to you as a member of our staff. We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities. Our staff are proud to be Caring, Pioneering, and Inclusivein their work to help achieve the Trust vision. We welcome diversity in our workforce and are interested in applicants from all backgrounds and ages
We are proud to be an armed forces friendly employer and support the employment of the armed forces community, including veterans, spouses and partners. For more information, contact hct.armedforcesrecruitment@nhs.net.
We don't want you to miss out so we'd like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply now.
You've made a great decision to apply to join to HCT - we're looking forward to taking the next steps of the journey with you
Job description
Job responsibilities
Please see attached job description for more details
Whilst it is not a legal requirement, Hertfordshire Community NHS Trust encourages and supports all staff to be vaccinated as this remains the best line of defence against COVID-19.
We are committed to supporting flexible working options for staff, wherever possible, and welcome discussions on flexible working patterns to support our staff to maintain a healthy work life balance.
The use of AI is monitored and if you have used it then you are required to declare this, as well as what type of AI tools you have used and for what purpose. We reserve the right to further test your individual knowledge and skills in relation to the requirements for the post through robust and thorough interview and assessment.
Person Specification
Qualifications & Requirements
- Relevant degree or equivalent experience, plus ongoing professional development.
- NHS clinical services and publics sector stakeholder engagement experience.
- Strong analytical, communication, negotiation, and interpersonal skills.
- Ability to work autonomously, solve problems, and prioritise workloads.
- Professional, detail focused, calm under pressure, and committed to continuous improvement.
- Team focused, flexible, and aligned with Trust values.
- The right to live and work in the UK.
- Strong SystmOne expertise
- Hold a full, valid, UK driving licence and have access to a car to use with business insurance (unless the member of staff has a disability as defined by the Equality Act 2010).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Hertfordshire Community NHS Trust
Address
Howard Court
14 Tewin Road
Welwyn Garden City
AL71BW
United Kingdom
Employer's website
https://www.hct.nhs.uk