Senior Systems Specialist

Job summary

The Senior System Specialist provides strategic leadership, governance, configuration, and development of the Trust's SystmOne environment. As the Trust's senior SystmOne subject matter expert, the post holder ensures the system supports safe patient care, efficient service delivery, and compliance with organisational and NHS requirements.

Working with clinical, operational, and digital teams, the post holder leads complex system developments, standardisation initiatives, and service improvements, providing expert advice on configuration, data quality, information governance, reporting, and digital transformation. The role also includes line management responsibility for Clinical Systems Analysts, promoting best practice, innovation, and continuous improvement.

Proposed Interview date: 28th July 2026

Main duties of the job

• Lead the governance, configuration, standardisation, and strategic development of SystmOne across the Trust.
• Provide expert advice on SystmOne functionality, configuration, development, and clinical system optimisation.
• Lead the assessment, testing, implementation, and governance of system changes, ensuring risks are identified and managed.
• Develop and maintain system standards, policies, procedures, documentation, and operational guidance.
• Support organisational transformation and service improvement through effective use of SystmOne.
• Manage and develop Clinical Systems Analysts and other team members through leadership, coaching, and performance management.
• Engage with stakeholders to capture requirements, manage expectations, and deliver agreed system developments.
• Ensure accurate data capture, reporting, data quality, clinical coding, and compliance with local and national standards.
• Conduct audits, impact assessments, and reviews to support governance, compliance, and continuous improvement.
• Oversee system integrations and interoperability with other clinical and operational systems.
• Provide advice on clinical risk related to system design and configuration.
• Deliver knowledge sharing, training, and support to develop system expertise across the organisation.
• Represent the Trust at internal and external groups relating to clinical systems and digital transformation.
• Contribute to service planning, resource management, and the continuous improvement of digital services.

About us

A big thank you for considering joining us at Hertfordshire Community NHS Trust

You'll find it a great place to work with many benefits offered to you as a member of our staff

We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities

Our staff are proud to be Innovative, Caring and Agile in their work to help achieve the Trust vision

We welcome diversity in our workforce and are interested in applicants from all backgrounds and ages

We don't want you to miss out so we'd like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply now

You've made a great decision to apply to join to HCT - we're looking forward to taking the next steps of the journey with you.

The use of AI is monitored and if you have used it then you are required to declare this, as well as what type of AI tools you have used and for what purpose. We reserve the right to further test your individual knowledge and skills in relation to the requirements for the post through robust and thorough interview and assessment.