Junior Communications Officer
Job summary
The Junior Communications Officer plays an important part in helping the Communications Team to support the Trust's aims and objectives.
The post holder provides general communications and administrative assistance to the Communications Team, helping organise events, supporting the team's activity plans and helping ensure the team's tasks and actions are completed to agreed deadlines.
The post holder will take responsibility for key communication tasks such as screensavers and checking and updating the Trust's intranet and public website.
The post holder will be organised and enthusiastic with a passion to grow their career in communications.
Whilst we welcome all applications from all suitable candidates, unfortunately, we will not be offering sponsorship for this role.
Main duties of the job
This role is a great mix of admin, organisation and creative communications work within a busy team. You'll help keep everything running smoothly, supporting the staff intranet (The Hive), contributing to newsletters, managing our shared inbox, updating the website, and helping plan events like the staff awards.
There's lots of variety you could be writing content, checking and updating pages, organising meetings, tracking activity, or even taking photos at events to support campaigns.
We are looking for someone who is organised, proactive and a real team player. You will need strong communication skills, good attention to detail, and the ability to manage your time and juggle different tasks. Being confident with IT and interested in digital content, social media and communications is important too.
Most importantly, we want someone who is enthusiastic about communications, keen to learn, and happy working in a fast-paced, supportive team environment.
About us
Hertfordshire Partnership University NHS Foundation Trust has an overall rating of 'Outstanding' from the Care Quality Commission.
Our family of over 4,500 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:
Welcoming. Kind. Positive. Respectful. Professional.
Job description
Job responsibilities
- Provide general communications and administrative support to the Communications Team.
- Assist in maintaining and developing The Hive (staff intranet) - including researching, writing and uploading content and supporting editors and contributors from departments and services across the Trust. Carrying out regular audits of expired documents and other content, contacting authors to ensure information is updated or removed.
- Support the InternalCommunications Officers with the production and development of the weekly staff newsletters.
- Managing the stakeholder database.
- Assisting with the communications and engagement activity planner, ensuring team members are managing and delivering agreed actions.
- Responsible for uploading and managing screensaver schedule (internal and public screens).
- Arrange team meetings, produce agendas and distribute relevant papers, provide note taking and action planning.
- Taking lead responsibility, working with other team members, to ensure the teams generic email inbox (hpft.comms@nhs.net) is reviewed regularly throughout the day and messages are managed and responded to in a timely manner.
- Manage the stationary/purchase order request/invoices etc for the department using the Trusts procurement system.
- Support production of communications activity reports, collating information and statistics to produce regular update reports on activities and impact.
- Assist in maintaining and developing the Trusts website including researching, assisting with written content and uploading content and supporting editors and contributors from departments and services across the Trust. Carrying out regular audits of pages and links.
- Support the Communications Officer and External Communications Manager in monitoring the Trusts social media channels.
- Support the planning and organising of key events in particular the staff awards and the Annual General Meeting.
- Support the Communications Team by acting (when required) as a Trust photographer, capturing high-quality images at events and for campaigns, including cultural awareness days. Images will feature staff, service users (with consent) and members of the public, helping to create engaging photography for use across publications, campaigns and digital channels.
- Positively contribute to the delivery of the Communications Teams objectives.
For full details of the main duties and responsibilities of the role please refer to the job description and person specification documents attached.
Person Specification
Qualifications and Education
- At least five GCSEs in grades A - C including English and Mathematics
- A level English, NVQ/SVQ Level 3, or a BTEC National qualification relating to public relations/communications, marketing, journalism or digital communications.
Skills and Abilities
- Excellent verbal and written communication skills
- Excellent organisational and administrative skills
- An ability to co-ordinate your own work plans and manage your time effectively
- Demonstrate excellent IT literate and keyboard skills
- An ability to demonstrate flexibility and be able to adapt to a changing environment
- The ability to work within a team
Knowledge and experience
- Experience of a range of IT software packages including Microsoft office
- Experience of using equipment to capture video and audio content
- Ability to work under pressure and to tight deadlines
- Experience of office administration
- Experience of managing databases
- Experience of arranging meetings and events
- Knowledge of media and PR techniques
- Experience of social media channels and their usage with different audiences.
- Experience of writing for different audiences
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Hertfordshire Partnership University NHS Foundation Trust
Address
The Colonnades, Beaconsfield Road, Hatfield. AL10 8YE
Beaconsfield Road
Hatfield
AL10 8YE
United Kingdom
Employer's website
https://www.hpft.nhs.uk/careers/