Senior Technical Programme Manager

About Product at Holland & Barrett

We are seeking a highly skilled and experienced Senior Technical Program Manager (TPM) to join our dynamic team. The successful candidate will play a critical leadership role in delivering complex technical programs and driving key cyber security initiatives, particularly in the areas of Authentication, Identity and Access Management (IdAM), and overall access governance.This role will collaborate closely with cyber security, engineering, and business stakeholders, ensuring the delivery of secure, modern platforms to replace legacy systems. Candidates based in the UK, able to work in a hybrid model (two days per week in either our London or Nuneaton office), are strongly preferred.

The Role

Program Leadership

• Lead end-to-end technical programs, including major Cyber Security initiatives focused on authentication and IdAM.
• Oversee delivery across 6–10 agile squads, fostering cross-functional collaboration and consistency.
• Establish clear program plans, manage risks, and coordinate complex interdependencies.
• Align cyber security objectives with broader enterprise technology goals.

Cyber Security and IdAM

• Partner with Cyber Security stakeholders to design and implement secure authentication mechanisms (e.g., MFA, SSO).
• Drive the rollout of identity governance solutions and ensure integration with enterprise-wide access management systems.
• Ensure all programs comply with security best practices, regulatory requirements (e.g., GDPR), and internal security policies.
• Oversee change management and stakeholder training related to new access control mechanisms.

Stakeholder Management

• Act as a key liaison between Cyber Security, Engineering, IT Service Management, and business units.
• Translate strategic cybersecurity objectives into clear technical requirements and roadmaps.
• Collaborate with the Retail Tech and Business Change teams to enable secure rollout of new store and enterprise features.

Technical Execution

• Ensure agile delivery of high-quality, secure solutions using Scrum, SAFe, or other scaled agile frameworks.
• Guide transitions from legacy systems to secure modern platforms with minimal disruption.
• Monitor and support post-implementation phases, addressing access issues, incidents, or escalations.

Initial Objectives (First 3 Months)

• Establish and lead a comprehensive Cyber Security program plan with defined IdAM and Authentication deliverables.
• Forge strong cross-functional relationships and align stakeholder expectations.
• Identify access management gaps and mitigate security risks early.
• Deliver measurable outcomes aligned with security and compliance goals.

The Person

Experience

• Proven track record delivering large-scale cybersecurity-focused technical programs in a Senior TPM capacity.
• Significant experience managing Authentication and IdAM initiatives, preferably in regulated or enterprise environments.
• Strong background in agile software development within cloud platforms (AWS, Azure, or GCP).
• Familiarity with access provisioning, identity lifecycle management, and secure architecture design.

Technical Skills

• In-depth understanding of identity standards (e.g., OAuth2, OpenID Connect, SAML).
• Hands-on experience with enterprise IdAM platforms (e.g., Okta, Azure AD, ForgeRock, Ping Identity).
• Strong grasp of Zero Trust principles and least privilege access strategies.
• Knowledge of software architecture, cloud security controls, and compliance frameworks.

Soft Skills

• Exceptional communication skills for influencing and engaging stakeholders at all levels.
• Organizational agility to manage complex, security-critical multi-team programs.
• Analytical mindset and adaptability in fast-paced, security-sensitive environments.

Preferred Qualifications

• Certifications such as CISSP, CISM, AWS Security Specialty, or Certified Identity and Access Manager (CIAM).
• Agile (Scrum Master, SAFe) and cloud (AWS Cloud Practitioner) certifications.
• Experience in security assessments, threat modeling, or governance/risk/compliance (GRC) tooling.

Benefits

• Pension company contribution = 3%
• Incentive scheme up to 10% of annual salary, based on company performance.
• Your wellbeing is paramount so you can get away and take 33 Days Holiday per year.
• Learning and Development opportunity with Holland & Barrett is a great base for career development long term.
• Private Medical Care (Self after 1 year)
• Career progression.
• Refer and Earn Scheme - as we're growing you can earn money by referring people to join us from your network.
• Epic Extras gives you access to exclusive benefits, free advice and savings from a range of retailers and providers.
• Stay healthy with Discounted Products - from day one you'll get a 25% discount (on top of other promotions) when you shop at H&B on anything that you buy.
• We all need a little help sometimes, so weoffer Free 24/7 Confidential Advice & Colleague Welfare.
• Mental Health First Aiders - we have lots of qualified Mental Health First Aiders because its all about your health & wellbeing.
• Stay active in the Onsite Gym at our Nuneaton Hub!
• We have colleague Reward and Recognition Schemes, so your hard work and loyalty won't go unnoticed.
• And many more!

Our culture respects equality, values diversity and encourages individuality – because this allows our people to unlock their potential and be their best. We welcome everyone who shares our EPIC values regardless of background, culture, disability, ethnicity, gender identity or sexual orientation

Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candi