Application Specialist

Job summary

Demonstrable experience managing or supporting CompuCare 8
Experience supporting the implementation or roll-out of a patient administration or clinical system
Experience working within a healthcare environment
Strong business analysis capability, with the ability to translate operational queries into system improvements and effective application usage
Excellent communication and stakeholder management skills
Strong troubleshooting and problem-solving abilities

Main duties of the job

Act as the lead application specialist for Compucare 8, supporting the implementation and organisational roll-out of the system.
Manage the configuration, optimisation and ongoing support of Compucare 8 to ensure effective system performance.
Provide specialist support for clinical and operational applications, ensuring reliability and efficiency
Act as a bridge between operational teams and IT, translating user queries and requirements into practical system solutions
Support system upgrades, testing, configuration changes and integrations
Work with external suppliers and system vendors to troubleshoot issues and deliver system enhancements
Develop documentation, user guidance and training materials to support effective system adoption
Identify opportunities to improve processes and maximise the value of digital systems

About us

Horder Healthcare has been committed to caring since 1954 when we were called 'The Horder Centre for Arthritis'. We've come a long way since then. Our consultants are amongst the most skilled, experienced and innovative in their field. Our staff love to work here, so it makes sense that our patient outcomes are in the top 99%.

We have grown into a multi-service healthcare provider, with hospitals in Crowborough and East Grinstead, and outreach clinics in Eastbourne and Seaford. We are committed to making a positive impact to the health of individuals and the communities in which we work.

Not only have we developed an international reputation for orthopaedic and musculoskeletal care, our partnership with The McIndoe Centre - the birthplace of pioneering plastic surgery treatments, means that we can deliver high-quality plastic, reconstructive, maxillofacial, ophthalmology and orthopaedic services from world-class consultants to an even greater number of people.

We know that our working lives are fundamental to emotional wellbeing. Our employees are as valuable to us as our patients and we see it as our duty to nurture an engaged and skilled workforce. To do this we ensure employees have access to training and development opportunities as well as being a flexible and diverse workplace.

We are committed to caring, and committed to you.

Job description

Job responsibilities

Have you worked with Compucare 8 or managed a PAS system in a healthcare environment?

We are looking for a talented and motivated Application Specialist to join our team and play a key role in supporting the systems that underpin patient services and operational performance.

This role will act as the lead specialist for Compucare 8, supporting the roll-out, optimisation and ongoing management of the application across the organisation. Working closely with clinical, operational and administrative teams, you will help translate operational challenges into practical system solutions that improve efficiency and support excellent patient care.

This is an exciting opportunity for someone with strong healthcare systems experience who enjoys solving problems, improving processes and ensuring technology works effectively for the people who rely on it every day.

What Youll Be Doing

Act as the lead application specialist for Compucare 8, supporting the implementation and organisational roll-out of the system.
Manage the configuration, optimisation and ongoing support of Compucare 8 to ensure effective system performance.
Provide specialist support for clinical and operational applications, ensuring reliability and efficiency
Act as a bridge between operational teams and IT, translating user queries and requirements into practical system solutions
Support system upgrades, testing, configuration changes and integrations
Work with external suppliers and system vendors to troubleshoot issues and deliver system enhancements
Develop documentation, user guidance and training materials to support effective system adoption
Identify opportunities to improve processes and maximise the value of digital systems

About You

You will bring a combination of healthcare systems knowledge, analytical thinking and strong stakeholder engagement skills.

We are particularly interested in candidates who have:

Demonstrable experience managing or supporting CompuCare 8
Experience supporting the implementation or roll-out of a patient administration or clinical system
Experience working within a healthcare environment
Strong business analysis capability, with the ability to translate operational queries into system improvements and effective application usage
Excellent communication and stakeholder management skills
Strong troubleshooting and problem-solving abilities

Location: Multi-site; Crowborough, East Grinstead, Seaford and Eastbourne with the working base at Crowborough.

Contract Type: Permanent, Full-time (37.5 hours per week)

Salary: up to £45,000 per annum, depending on experience

In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. We have assessed this role and do not consider that we would be able to sponsor a successful candidate under the Skilled Worker route as the role does not meet the relevant Home Office criteria; the successful candidate therefore must be able to demonstrate their own right to work during the recruitment process without Horder Healthcare sponsorship.

At Horder Healthcare, we are proud to champion and celebrate diversity, equity, inclusion and belonging in all areas of our business. We are committed to creating an environment of mutual respect where equal employment opportunities are available to all applicants without regard to protected characteristics by applicable law.

As a disability confident employer, we are pleased to offer our full support should you require an alternative method of applying or any reasonable adjustments to be made during the recruitment process.

In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.

Due to the nature of work here at Horder Healthcare, and to ensure that we remain committed to our Safeguarding policy, all successful applicants will be subject to pre-employment checks, including an Enhanced Disclosure and Barring Service (DBS check). References and Occupational Health checks will also be taken up before appointment.

Person Specification

About You

Essential

Demonstrable experience managing or supporting CompuCare 8
Experience supporting the implementation or roll-out of a patient administration or clinical system
Experience working within a healthcare environment
Strong business analysis capability, with the ability to translate operational queries into system improvements and effective application usage
Excellent communication and stakeholder management skills
Strong troubleshooting and problem-solving abilities

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website.

Employer details

Employer name

Horder Healthcare

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