356-25-7285800
Job summary
An exciting opportunity has arisen for a position as a System Support Officer within the Humberwide Ophthalmology department which is part of the Head and Neck Care Group.
This position will be a fantastic opportunity for an aspiring System Support Officer who is motivated, forward-thinking and dynamic
Main duties of the job
The postholder will provide high quality system support and support the maintenance and development to the levels of the Ophthalmology Department.
Primarily focussed on the end user, including day to day troubleshooting, projects involving information technology and diagnostic equipment, provide ad-hoc advice and training on the use of information technology and general tasks supporting the Technical and Data Manager.
This role involves face to face work as the first line support for the Ophthalmology Outpatients, Pre-assessment, Day Case, Theatre and Ward areas.
About us
The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.
Job description
Job responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
Person Specification
Professional Qualifications
- Level 4 qualification or equivalent experience in an IT end user service/supporting field
- Evidence of continued professional development
- ITIL 4 Foundation degree
Knowledge & Training
- Ability to prioritise workload and work to tight deadlines without supervision and on own initiative
- Analytical and problem solving skills
- Effective team player
Experience
- Relevant established experience of working in an IT Technical environment in a support role with an IT end users
- Technical Knowledge of Windows Operating Systems, Office 365, Adobe
- Previous experience of Information systems and database management
- Experience using Lorenzo and Medisoft/Medisight electronic patient record system
- Good working knowledge of Ophthalmology operational processes
Communication and Interpersonal Skills
- Excellent communication skills
- Ability to cope with a large unprecedented workload, work under pressure and meet deadlines
Personal Qualities
- Ability to work flexibly according to service demands
- Creative and solution orientated
- Confident, assertive and approachable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Hull University Teaching Hospitals NHS Trust
Address
Hull Royal Infirmary
Anlaby Road
Hull
HU3 2JZ
Employer's website
https://www.hey.nhs.uk/
- Company
- Hull University Teaching Hospitals NHS Trust
- Location
- Hull, United Kingdom HU3 2JZ
- Employment Type
- Permanent
- Salary
- £26530.00 - £29114.00 a year
- Posted
- Company
- Hull University Teaching Hospitals NHS Trust
- Location
- Hull, United Kingdom HU3 2JZ
- Employment Type
- Permanent
- Salary
- £26530.00 - £29114.00 a year
- Posted