ED Navigator Administrator
Job summary
The ED Navigator Administrator will actively lead the administration of the ED Navigator programme to manage the administrative processes associated with victims attending the Emergency Department due to a violent incident. The Administrator will ensure a smooth and efficient service across the multiagency services, to deliver a high-quality administration service, robust data collection and onward support for our patients and colleagues
There is opportunity to work at either HUTH or NLaG and will be discussed at interview.
Main duties of the job
The main duties for the ED Navigator Administrator will be to support the ED Navigators and wider violence prevention partnership programme with the administration of data across multiple digital platforms. This will include improving digital pathways and data capture, recognising themes and trends of violence and maintaining robust, confidential victim support records.
The ED Navigator Administrator will establish and maintain effective working relationships with multiple services including safeguarding adults and children team, emergency department colleagues and across the external multiagency Violence Prevention Partnership..
About us
The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.
Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.
Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.
As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.
We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.
Job description
Job responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
We reserve the right to close the advert early in the event of high levels of interest. Therefore, early applications are encouraged.
Please note that, in line with UKVI regulations, this vacancy does not meet the eligibility criteria for sponsorship under the Skilled Worker Visa route. As a result, we are unable to issue a Certificate of Sponsorship for this position.
We remain committed to fair and equal recruitment practices and encourage applications from all suitably qualified candidates who have the right to work in the UK.
Person Specification
Application Completion
- ALL sections of application form FULLY completed
Education/ Qualifications
- Good standard of general education to GCSE level or equivalent, including Maths and English Language.
- Excellent keyboard skills
- NVQ Level 3 in Administration of equivalent
Knowledge, Training & Experience
- Experience of providing a service to patients or customers
- Experience of using electronic systems
- Experience of Microsoft Office products
- Working knowledge within the General Data Protection Regulations 2018
- Team Working
- Previous NHS administration experience
- Experience of conflict resolution
Communication and Interpersonal Skills
- Good Organisational skills
- Ability to prioritise own workload
- Team working
- Knowledge of, and adherence to, General Data Protection Regulations 2018
- Excellent keyboard skills
- Knowledge of clinical pathways
- Ability to communicate effectively using a variety of media
- Proven experience of working to deadlines
- Problem solving abilities and use of own initiative.
- Proactive and able to work on own initiative
- Knowledge of Lorenzo
- Ability to prioritise and allocate the team workload.
- Knowledge of Medical Terminology
- Good understanding of the NHS Agenda
Special Attributes and other
- Professional
- Caring
- Honest
- Accountable
- Responsible attitude
Other Requirements
- Interested in personal development.
- Flexible approach to hours and conditions
- Willingness to travel to other sites
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Hull University Teaching Hospitals NHS Trust
Address
Hull Royal Infirmary
Anlaby Road
Hull
HU3 2JZ
United Kingdom
Employer's website
https://www.hey.nhs.uk/