2nd Line Software Engineer

Responsibilities

Develop in-house CRM desktop & web applications.

Design, develop, test and release new front and back-end systems.

Diagnose reported issues concerning our existing CRM.

Diagnose and resolve second line support tickets.

Troubleshoot remote and on-site issues through diagnostic techniques.

Work closely with First Line Support and Second Line Software Engineers

Assist QA and be part of IT systems and Data Governance

Essential Skills & Knowledge Required

Our core systems are developed in-house using VB6 and .Net languages. We also develop and maintain web platforms. As well as developing new systems with the assistance of new technologies you will need to continue the development and improvement of our legacy systems.

To maintain and develop our long-standing in-house products the ideal candidate will have some knowledge or the eagerness to expand their knowledge to the following languages:

· C# .NET or VB .NET

· A qualification or equivalent experience with programming languages

· A passion for IT & Programming

· Strong Time Management and Organisational Skills

· A Solution Orientated Mindset

Desirable Skills & Knowledge Required

· Visual Basic 6 (Training will be provided if not already familiar with the product)

· ASP

· HTML

· Javascript

· T-SQL/MS SQL