SaaS Onboarding Success Manager

SaaS Onboarding Manager - Dental Industry
Home-Based | £40,000 + £5,000 Bonus

Are you an experienced dental industry professional looking to pivot into a dynamic, tech-driven role? Do you thrive on providing outstanding support and enjoy guiding others through change? This fully remote opportunity could be your ideal next step.

The Role:
As an Onboarding Manager, you'll be the key liaison for new dental clients, ensuring a smooth and confident transition onto our systems. You'll manage the onboarding process from start to finish, providing clear guidance, virtual training, and ongoing support. Your understanding of dental operations will help clients feel supported and set up for long-term success.

What You'll Be Doing:

• Acting as the main point of contact for new dental clients during onboarding
• Guiding teams through system setup, compliance processes, and procedures
• Coordinating with internal departments to ensure smooth transitions
• Delivering engaging virtual training and system walk-throughs
• Troubleshooting early-stage issues with empathy and efficiency

About You:

• Experience working within the dental industry (essential)
• Knowledge of dental systems, compliance, and clinical operations
• Confident communicator who builds rapport easily - even remotely
• Tech-savvy, organised, and proactive in solving problems
• Comfortable managing multiple onboarding projects simultaneously

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.