Data/BI Analyst

Data/ BI Analyst (Retention)- London/Hybrid- 12 Months- £35,000-£40,000

A global technology company are looking for an experienced Data/ BI Analyst to join their team on an initial 12 month assignment. You will have the opportunity to transform reporting, build behavioural analytics with a focus on retention. The successful candidate will be able to work with large databases and cutting- edge tech stacks- you will use SQL/Python and BI tools to mine, synthesize and visualise data and influence work across a range of stakeholders.

Responsibilities:

• Support the analytics needs of the business by building automated scalable reporting solutions focused on customer retention.
• Create holistic dashboards by combining data from both internal and external data sources for presentations to senior business leaders regarding customer retention.
• Work closely with mission teams to identify gaps in the data capture strategy related to customer behaviour and collaboratively implement enhancements.
• Go one step further and provide actionable insights and recommendations related to key customer retention measures.
• Build and maintain relationships with other areas of the business to ensure information requirements related to retention are delivered in accordance with business needs and future requirements.

Skills/ Experience:

• Previous experience working in data in a BI analyst role or similar, with a focus on customer retention or lifecycle analysis.
• Strong ability analysing and combining large SQL datasets.
• Advanced SQL (comfortable writing queries that combine data from various tables, e.g., CTEs, temporary tables).
• Experience with business reporting tools such as Tableau and Qlik.
• Experience of working with and building data pipelines.
• Track record of taking data from information to insights, particularly within customer retention.
• Experience with statistical analysis tools such as Python/R.
• Highly personable team player with a can-do attitude.
• Ability to juggle multiple tasks at the same time, prioritise and manage expectations of stakeholders.
• Passionate about learning and progressing your skills - no analyst is the finished article, but we expect you'll be a fast and eager learner.
• Self starter who looks for answers and finds a way.
• Attention to detail - produces results with a high level of accuracy.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.