Cyber Service Integration Manager
Cyber Service Integration ManagerThis is a new and exclusive opportunity for a Cyber Service Integration Manager to join the thriving Cyber team in this thriving investment bank as they grow their Service Integration Manager - Cyber teamRole detailsTitle: Service Integration Manager - CyberSalary: 80,000 - 120,000Focus of the role: the first-line service-management framework for Cyber servicesLocation: London City and home working hybrid (50/50%)The Cyber Service Integration Manager is responsible for owning and operating the first-line service-management framework for Cyber services supporting EMEA, Americas Division (inc Canada & Brazil) and APAC. This includes end-to-end service integration, international service reporting, service catalogue management, SLA and KPI governance, service-performance controls and continual improvement.
Operating within the EMEA-led SIAM integration hub, the role will coordinate Cyber teams, regional technology teams, intragroup providers and third-party suppliers to provide a consistent, controlled and evidence-based view of Cyber service performance across supported regions and entities.
Key AccountabilitiesEnd-to-End Cyber Service IntegrationInternational and Cross-Regional IntegrationCross-Supplier and Cross-Function CoordinationCyber Service Performance, Risk and ResilienceGovernance and Integrated Service ReviewsStakeholder and Supplier EngagementContinual Improvement and Service MaturityInternational Cyber Service Reporting, Catalogue and SLA ManagementSkills and ExperienceStrong experience in IT Service Management or service integration within a complex, multi-supplier environmentStrong experience supporting Cyber or security services as managed end-to-end servicesAbility to influence Cyber, technology, regional and supplier teams without direct authorityExperience with ServiceNowITIL v4/5This role is open now for applications, for more information and the chance to be considered, please do send through a CV- Good luck ("service manager" or "service management") and integration and cyber and and security and ServiceNow and itil and siam and bank("service manager" or "service management") and integration and cyber and security and (ITIL OR SIAM OR BANK)("service manager" or "service management") and integration and cyber and security and ITIL and SIAMTo find out more about Huxley, please visit Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales