Digital Booking System / Web App Business Analyst - FTC
We are seeking an experienced Digital Business Analyst to join one of our major hospitality clients on an initial 12-month FTC, with the intention for the role to become permanent.
This is a digital-focused BA position working across customer-facing platforms and initiatives. Strong experience across web applications and online booking/reservation journeys is particularly important for this role.
What we're looking for:
- Strong experience as a Digital Business Analyst, particularly across web applications and booking/reservation platforms
- Experience delivering customer-facing digital products and journeys
- Understanding of integrations, APIs and customer data
- Strong requirements gathering, process mapping and workshop facilitation skills
- Experience working with Product teams, technology teams and third-party vendors
- Comfortable working across multiple initiatives within Agile or hybrid environments
- Previous experience within Retail, Hospitality, Restaurants, Wellness or Fitness is essential
Location & Contract
This is an initial 12-month FTC, with the client looking for the position to become permanent.
You must be able to travel to Burton upon Trent once per week, so please ensure this is a realistic commute before applying.
Please note: Due to the specific requirements of this position, we can only consider candidates with relevant digital experience alongside a background in Retail, Hospitality, Restaurants, Wellness or Fitness. Applications without this experience will unfortunately not be progressed.
If this sounds like a strong match for your experience, please apply with an up-to-date CV.
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