User Experience Designer
Product Owner & UX/UI Designer
📍 Paddington (Sheldon Square) or Reading – 2 days onsite (Weds + 1)
đź’° +- ÂŁ500 per day (Umbrella)
đź“… Contract until August 2026
We are supporting our client on a key hire within their Consumer Digital eCommerce team.
This role sits within a small, high-impact squad focused on optimising the online shop, improving acquisition and upgrade journeys across devices, SIM-only and accessories.
This is not a low-fidelity wireframing role.
We are looking for someone who can design high-fidelity, production-ready Figma outputs, build clickable prototypes for stakeholder playback and customer testing, and confidently explain the thinking behind every design decision.
What You Will Be Doing:
- Designing end-to-end eCommerce journeys (discovery → configuration → checkout → payment)
- Creating high-fidelity Figma designs ready to hand to engineering
- Building fully interactive prototypes (mobile-style click-through flows, add-to-basket journeys, payment interactions, etc.)
- Working closely with Product Managers and CRO Engineers to optimise conversion
- Using customer research and tools like UserZoom to validate decisions
- Presenting designs to senior stakeholders and managing feedback
- Balancing commercial KPIs (conversion, AOV, attachment rate) with user experience
- Operating within an Agile / Scrum squad (3-person core team)
Must Have:
Proven high-fidelity Figma UX & UI experience (components, auto-layout, design systems, prototyping)
Ability to walk through your Figma work in detail at interview
Strong eCommerce / transactional website experience (large-scale preferred)
Experience conducting or using customer research
Confidence managing stakeholders and presenting design rationale
Nice to Have:
- Telco experience
- User flow mapping
- A/B testing exposure
- Experience working in cross-functional Scrum teams
What Success Looks Like:
You’re someone who:
- Can take an ambiguous brief and turn it into a creative, conversion-focused solution
- Builds polished designs — not rough concepts for someone else to finish
- Understands commercial impact, not just aesthetics
- Can clearly explain the “why” behind every design decision
Important
Please include:
- A portfolio link (if available)
- Examples of high-fidelity Figma work
- Details of eCommerce brands you’ve worked with (especially if agency-based)
- A brief explanation of how you’ve used prototyping in past projects
This is a fantastic opportunity to join a major digital optimisation programme, driving measurable commercial impact across a high-traffic platform.
If you have genuine hands-on Figma expertise and strong eCommerce journey experience, we’d love to speak.