Radiology PACS Administrator
Job summary
Hywel Dda University Health Board is seeking to appoint 3 motivated and highly organised Radiology PACS Administrators to provide comprehensive administrative and systems support to the Radiology Department. There are three full time (37.5 hrs) posts, one based at Glangwili General Hospital, one at Withybush General Hospital and one at Prince Philip Hospital . Part time and job share hours will be considered.
The post holder will play a key role in ensuring the accuracy, integrity and accessibility of radiology data across IT systems, supporting radiographers, consultant radiologists, managers and other clinical staff to deliver high-quality patient care. Working closely with the Radiology Systems Manager, you will support the effective operation of PACS, RIS and related systems and respond to both planned and unplanned service demands.
Main duties of the job
Maintain accurate electronic patient records within Radiology IT systems, ensuring data integrity. Independently investigate, resolve and escalate issues relating to missing, incorrect or unidentified imaging data. Work as part of a multidisciplinary team, self-organising workload or taking direction from the Radiology Systems Manager and PACS team. Provide training and ongoing support to PACS and RIS users, including during staff induction. Act as a key point of contact for communications with GPs, consultants, patients, service users and external organisations. Prioritise and process requests for image transfers, including urgent transfers, electronic sharing and the production of CDs for medico-legal purposes. Ensure compliance with Data Protection legislation, confidentiality standards and information governance policies. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
- Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
- Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
- Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
- 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 99 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
- Numerous mental health and learning disabilities services
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 01/06/2026
Person Specification
Qualifications & Knowledge
- Level 3 qualification in an IT based subject (e.g. RSA, NVQ, A Level)
- Experience of working in an administrative / office environment
- Knowledge of complex IT databases.
- Experience or knowledge of Programme management
- Knowledge of Medical / Healthcare Terminology
- Knowledge of Medical terminology
- Knowledge of procedures and workflow within the radiology department
Experience
- Experience of working in a busy complex environment
- Experience of using Microsoft Office packages [Excel, Word, PowerPoint, Access, desktop publishing and email]
- Experience of managing spreadsheets & databases
- Previous experience of working to strict deadlines with shifting priorities.
- Experience of working within the NHS
- Experience using the WPAS and WCP System
- Experience with PACS systems
Other
- Welsh Speaker (Level 1)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Hywel Dda University Health Board
Address
TBC
TBC
SA31 2AF
Employer's website
https://hduhb.nhs.wales/