Ward Clerk
Job summary
We are looking for a Ward Clerk to join our multi-disciplinary team on Ystwyth Ward in Bronglais General Hospital, Aberystwyth
As the first point of contact for patients, relatives, and healthcare professionals, you will play a key role in supporting the smooth running of the ward. We are seeking an organised, professional, and approachable individual who can thrive in a busy healthcare environment. You must have excellent communication skills and work well in a team. You will need to be able to work calmly and efficiently within a busy environment, whilst remaining focused on providing a person-centred approach to care.This role supports a 6-day service and includes weekend working on a rota basis. 22.5hrs with the option to work 30hrs over a 3 days per week.
The working pattern will include:
- Monday
- Tuesday
- Alternate Wednesdays
- Alternate Saturdays
Main duties of the job
The Ward Clerk will provide efficient and effective administrative support to Ystwyth Ward clinical staff. We are looking for someone who is motivated with good attention to detail, to help support the ward staff with a wide range of administrative tasks. Duties will involve updating hospital computer systems, handling medical records and answering the telephones. Full training will be provided. A strong sense of teamwork and commitment to maintaining high standards is essential. The role requires someone who enjoys working as part of a team, as well as under their own initiative. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
- Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
- Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
- Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
- 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 99 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
- Numerous mental health and learning disabilities services
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 28/08/2026
Person Specification
Qualifications and Knowledge
- Good standard of education
- Numeracy and Literacy Skills
Experience
- IT skills: Microsoft and email
- Office / Administration Experience
Skills and Attributes
- Willingness to learn administrative / clerical / ward procedures through on-the-job training
- Excellent verbal and written communication skills
- Ability to work to meet deadlines
- Able to work as part of a team
Other
- Welsh Speaker (Level 1)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Hywel Dda University Health Board
Address
Bronglais General Hospital - Ystwyth Ward
Caradoc Road
Aberystwyth
SY23 1ER
United Kingdom
Employer's website
https://hduhb.nhs.wales/