Distribution Product Manager
Looking for a challenge in one of the world’s largest airfreight logistics organisations? At IAG Cargo we are in the business of moving things. From antibiotics to rhinoceros, gold bullion to avocados and everything in between. Whatever people need, wherever they are. In an era of digital screens and closed borders, we open the skies and fly the world to bring people the things they really need. We are the logistics and cargo brand of International Airlines Group (Aer Lingus, British Airways, Iberia, Level and Vueling). At IAG Cargo, we believe in keeping the world’s economies turning, and do everything with determined attitudes, curious minds, collaborative actions and heartfelt pride. Join us at our globally recognised logistics business, where we are building a great place to work for customers and colleagues alike. About the role At IAG Cargo, digital distribution is a critical pillar of our commercial strategy. As we transition to a fully integrated digital ecosystem, the Distribution Product Manager will lead the development and delivery of our most strategically important capabilities — including the evolution of IAGCargo.com into a centralised, customer-centric digital hub. As Distribution Product Manager, you will shape the roadmap of iagcargo.com, translating business priorities into a clear product direction. You will lead the commercial input into platform development, resolving current limitations while enabling new revenue-generating capabilities. This is a high-impact, commercially accountable role responsible for translating strategic goals into executable product plans that deliver measurable business value. You will be at the heart of digital transformation, coordinating across IT, Digital Sales, Marketing, and external platforms to ensure we meet our digital adoption, capability, and revenue targets. To succeed in this role, you must blend commercial acumen with digital fluency balancing strategic thinking with tactical execution. You’ll work cross-functionally to define, prioritise, and deliver enhancements that elevate the performance of our distribution ecosystem and accelerate the shift to digital self-service. Your work will directly enable the shift to scalable, automated distribution channels — unlocking new revenue, reducing cost of sale, and elevating customer experience What you’ll do Product Strategy & Roadmap Leadership Own the business vision and prioritisation of iagcargo.com and digital distribution capabilities, ensuring alignment with IAG Cargo’s strategy.
Define and maintain a product roadmap that supports digital revenue growth, customer self-service, and cost reduction.
Lead the delivery of the distribution business case, ensuring all initiatives contribute to commercial growth and cost efficiency.
Translate strategic goals into prioritised product features, benefits cases, and backlog decisions. Ensure product decisions are informed by customer insights, market research, and internal feedback loops. Cross-Functional Alignment & Stakeholder Management Serve as the senior business voice within agile delivery teams, ensuring IT and commercial functions remain aligned.
Align digital distribution strategy with third-party platforms and key partners to ensure consistent and scalable delivery across channels.
Coordinate with Marketing, Pricing, and Sales to ensure digital capabilities are commercially activated and aligned with go-to-market plans Capability Development & Value Delivery Deliver the integrated hub vision for IAGCargo.com, ensuring it becomes the digital core of customer interaction.
Drive product performance reviews, helping to track benefit realisation against defined KPIs and cost efficiency targets.
Identify opportunities to introduce new distribution features or integrations that enhance customer experience and improve channel performance.
Contribute to the evolution of IAG Cargo’s digital ecosystem by championing a product-led mindset and continuous improvement culture.
It's all about you
Strategic thinking – Able to translate commercial goals into product direction and prioritised roadmaps
Influence & collaboration – Builds strong relationships across commercial, technical, and customer-facing teams
Customer-centricity – Keeps user needs and experience at the heart of product decisions
Commercial acumen – Balances customer value with business impact to deliver high-return capabilities What you’ll bring to IAG Cargo: Senior experience in product management, commercial transformation, or digital capability delivery
Proven track record of delivering measurable business outcomes through platform enhancements
Deep understanding of agile processes, prioritisation, and value delivery
Experience working with digital commerce, booking platforms, or B2B customer tools (preferably in logistics, travel, or e-commerce) Skills and Experience: Product thinking – Comfortable structuring epics/features/user stories based on business needs
Stakeholder engagement – Confident presenting product updates to senior and technical audiences
Analytical mindset – Able to understand performance trends, conversion data, and customer usage to inform decision-making
We’ll treat you right Wherever you work within IAG Cargo, you’ll play a part in helping us deliver what the world needs and join a diverse and inclusive business that’s making a difference. As well as a competitive salary, bonus, we offer a range of benefits to support our colleagues, which include: A hybrid environment with 3 days a week in the office and two from home.
From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways and group airlines. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.
Flexible bank holiday policy- Individuals not on shift have the flexibility to swap the statutory public holidays, with the days you choose to take off instead.
All our colleagues get access to LinkedIn learning and Rosetta Stone Language courses
For health and wellbeing we offer a free onsite gym facility as well as access to the UNMIND app and a community of Mental Health First Aiders
Access to discounts on Apple, Cinema tickets and loads of other goodies through Perks at work Equity, Diversity and Inclusion Our recruitment procedures positively support our equity, diversity, and inclusion agenda. All candidates are considered strictly on their merits in relation to the criteria for the role, treated fairly and consistently and have their individual needs responded to throughout the process. #IAGCARGO
Define and maintain a product roadmap that supports digital revenue growth, customer self-service, and cost reduction.
Lead the delivery of the distribution business case, ensuring all initiatives contribute to commercial growth and cost efficiency.
Translate strategic goals into prioritised product features, benefits cases, and backlog decisions. Ensure product decisions are informed by customer insights, market research, and internal feedback loops. Cross-Functional Alignment & Stakeholder Management Serve as the senior business voice within agile delivery teams, ensuring IT and commercial functions remain aligned.
Align digital distribution strategy with third-party platforms and key partners to ensure consistent and scalable delivery across channels.
Coordinate with Marketing, Pricing, and Sales to ensure digital capabilities are commercially activated and aligned with go-to-market plans Capability Development & Value Delivery Deliver the integrated hub vision for IAGCargo.com, ensuring it becomes the digital core of customer interaction.
Drive product performance reviews, helping to track benefit realisation against defined KPIs and cost efficiency targets.
Identify opportunities to introduce new distribution features or integrations that enhance customer experience and improve channel performance.
Contribute to the evolution of IAG Cargo’s digital ecosystem by championing a product-led mindset and continuous improvement culture.
It's all about you
Strategic thinking – Able to translate commercial goals into product direction and prioritised roadmaps
Influence & collaboration – Builds strong relationships across commercial, technical, and customer-facing teams
Customer-centricity – Keeps user needs and experience at the heart of product decisions
Commercial acumen – Balances customer value with business impact to deliver high-return capabilities What you’ll bring to IAG Cargo: Senior experience in product management, commercial transformation, or digital capability delivery
Proven track record of delivering measurable business outcomes through platform enhancements
Deep understanding of agile processes, prioritisation, and value delivery
Experience working with digital commerce, booking platforms, or B2B customer tools (preferably in logistics, travel, or e-commerce) Skills and Experience: Product thinking – Comfortable structuring epics/features/user stories based on business needs
Stakeholder engagement – Confident presenting product updates to senior and technical audiences
Analytical mindset – Able to understand performance trends, conversion data, and customer usage to inform decision-making
We’ll treat you right Wherever you work within IAG Cargo, you’ll play a part in helping us deliver what the world needs and join a diverse and inclusive business that’s making a difference. As well as a competitive salary, bonus, we offer a range of benefits to support our colleagues, which include: A hybrid environment with 3 days a week in the office and two from home.
From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways and group airlines. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.
Flexible bank holiday policy- Individuals not on shift have the flexibility to swap the statutory public holidays, with the days you choose to take off instead.
All our colleagues get access to LinkedIn learning and Rosetta Stone Language courses
For health and wellbeing we offer a free onsite gym facility as well as access to the UNMIND app and a community of Mental Health First Aiders
Access to discounts on Apple, Cinema tickets and loads of other goodies through Perks at work Equity, Diversity and Inclusion Our recruitment procedures positively support our equity, diversity, and inclusion agenda. All candidates are considered strictly on their merits in relation to the criteria for the role, treated fairly and consistently and have their individual needs responded to throughout the process. #IAGCARGO
- Company
- IAG Cargo
- Location
- Hounslow, Greater London, UK
- Posted
- Company
- IAG Cargo
- Location
- Hounslow, Greater London, UK
- Posted