Technical Operations Manager

This Technical Operations Manager role is ideal for someone who enjoys taking ownership across a broad mix of production, logistics, support, and operational delivery. You'll effectively run a self-contained part of the business, ensuring that products are built, supported, and shipped reliably while freeing up senior leaders to focus on growth and technical direction. It's a role that suits someone practical, structured, and comfortable stepping into a fast-moving scale-up environment where no two days look the same.
The team has recently absorbed a small acquisition, this hire will stabilise and run this business unit, bringing clarity, process, and consistency to production, quality, logistics and support activity. You'll have ownership of a small facility and a portfolio of hardware and software products, with the chance to improve systems, streamline processes, and create a more predictable, reliable operating rhythm.
Hybrid working is available, but you should expect to be on site regularly due to the hands-on nature of the work. Travel may be required occasionally depending on operational need.
As the Technical Operations Manager, you'll be responsible for day-to-day operations, supplier coordination, production oversight, service workflows, and supporting deployments. You'll ensure issues are dealt with quickly, information flows cleanly, and the team remains aligned on priorities.
Responsibilities Include

• Running the operations for a small, self-contained business function covering production, support and logistics
• Overseeing product assembly, scheduling, component readiness and working closely with suppliers
• Maintaining quality standards, identifying issues early and ensuring corrective actions are followed through
• Managing logistics and shipments across a global customer base
• Partnering with support teams to ensure service tickets are handled efficiently and customers receive timely updates
• Bringing structure to processes, documentation, and handover activity as the business evolves
• Working closely with the CEO and CTO to translate goals into actionable, repeatable operational plans
• Supporting installation and deployment activity when required
• Ensuring stability and continuity during a senior leadership transition
  

What You'll Bring

• Background in operations, production or technical delivery within a hardware or electronics-based environment
• Experience working across hardware and software workflows, ideally where products are assembled, tested and shipped in small batches
• The ability to step into unclear situations, bring order, and build processes that others can follow
• Comfortable managing suppliers, logistics, and day-to-day operational decision-making
• A practical, problem-solving mindset with willingness to get into the detail
• Strong communication and the confidence to influence cross-functional teams
• Someone local to the South East or commutable — the role requires consistent on-site presence
  

You'll be stepping into a genuinely varied operational role where you can take ownership, shape processes, and make an immediate impact. The work is hands-on, meaningful, and highly visible across the organisation. It's ideal for someone who wants breadth, autonomy, and the chance to directly influence how a growing technology business operates.
If you are interested in the Technical Operations Manager position, please contact Emily Wright.