Inside Sales Representative

Inside Sales Representative – Public Sector & Education (Remote)

Location: Remote

Department: Sales

Reports To: Sector Sales Lead / Chief Customer Officer

ICS.ai is a leader in AI-powered solutions for Public Sector and Education. We're looking for a Remote Inside Sales Representative to convert marketing-generated leads into qualified sales opportunities. This is your chance to join a fast-growing SaaS company and make an impact in digital transformation.

Role Purpose

You'll replace traditional telemarketing with a structured, personalised, and value-driven approach to early engagement. Using our MEDDIC-based qualification process, you'll nurture prospects and book meetings that help our senior sales team close deals.

Key Responsibilities

• Lead Qualification: Follow up on inbound leads from webinars, events, and campaigns.
• Multi-Channel Outreach: Use structured sequences across phone, email, and LinkedIn.
• Meeting Booking: Schedule qualified meetings and prepare detailed briefs for senior sellers.
• AI-Driven Productivity: Use AI tools for research, call notes, follow-ups, and personalised outreach.
• Knowledge Building: Stay informed on our AI platforms, case studies, and roadmap.
• Collaboration: Work closely with Marketing and Sales to refine qualification criteria and improve conversion rates.

Essential Skills & Experience

• Customer-facing experience in inside sales, SDR/BDR, telemarketing, recruitment, or fundraising.
• Strong verbal and written communication skills.
• Ability to manage multiple leads and follow-ups concurrently.
• Comfortable working to activity and outcome targets using CRM tools.
• Interest in technology and AI solutions.

Desirable:

• Experience in B2B SaaS sales.
• Familiarity with UK Public Sector (Local Government, HE/FE).
• Knowledge of MEDDIC framework and CRM systems.

Perks & Benefits at ICS.ai

• Remote & flexible working
• 25+ days annual leave + bank holidays
• Private healthcare & wellbeing programs
• Professional development & training opportunities
• Laptop & home office allowance
• Pension contributions
• Employee referral bonuses
• Opportunity to work with cutting-edge AI solutions

Apply today and help us transform engagement in the Public Sector and Education with AI-powered solutions!