Technical Support Engineer

Are you a structural engineer who’s…

✅ Spent one too many late nights fighting Excel sheets and connection calcs?

✅ Wondering if there’s life beyond mark-ups, RFIs, and checking endless GA drawings?

✅ Secretly jealous of the people who use cool tools instead of writing tedious calc reports?

If yes… it might be time to switch sides .

Why Join the Software Side of Engineering?

At IDEA StatiCa , we build the technology that changes how structural engineers work . Instead of chasing deadlines, you’ll help engineers design smarter, faster, and with more confidence — using the world’s most advanced software for steel connection and concrete design.

You’re not leaving engineering — you’re evolving it.

You’ll still talk bolts, welds, baseplates, reinforcement, detailing… but now you’ll be the expert helping engineers solve problems with state-of-the-art tools instead of spreadsheets and 47 PDF attachments.

🧩 What You’ll Be Doing

As a Support Engineer, you’ll become the go-to technical hero for our UK and Ireland customers. Expect a mix of:

• Helping engineers apply IDEA StatiCa to real projects (steel & concrete)
• Solving design challenges that involve connections, members, anchoring, and BIM workflows
• Delivering fun and insightful training sessions (yes, we make them fun!)
• Turning real-life engineering issues into product improvements
• Joining webinars, workshops and tech events where you actually enjoy presenting
• Being part of a team shaping the future of structural engineering

This is engineering meets people skills meets innovation — with no 2 days the same.

🎯 What We’re Looking For

• A structural/civil engineering background (degree level)
• +4 years of practical structural design experience
• Solid understanding of steel connections and/or concrete member design
• Experience with IDEA StatiCa (or similar) is a huge plus
• Someone who enjoys helping others, and can explain complex things simply
• A curious mind — if you love tech, even better
• Based in/near London and happy to come in for hybrid teamwork

This role is perfect for someone who loves engineering but wants:

✔ More variety

✔ More innovation

✔ More interaction

✔ Less design-by-spreadsheet

🎁 What You Get

• A front-row seat in the transformation of the engineering industry
• Work with some of the most talented and respected engineers in the UK & Ireland
• Competitive salary, hybrid work setup, training & development
• Travel to events, workshops and conferences (the enjoyable kind!)
• Grow your career into training, technical consulting, customer success or product expertise
• Finally see engineers smiling during design… because your help made their life easier

📬 Ready to Switch Sides?

Send your CV + a short cover letter to careers@ideastatica.uk

Tell us:

• Your experience in steel or concrete design
• If you’ve used IDEA StatiCa before, which parts and for what
• Why you’re ready to join the software side of engineering

Come join us.

Make engineering better, one connection at a time. 🔧✨