SC Cleared 2nd/3rd Line Support Engineer

• Set-up Refresh Clinic
• Move the required quantity of devices as instructed from the onsite storage location to the Refresh Clinic location
• Login to any system as required
• Refresh Laptops
• Handover and collect devices in accordance with the migration schedule
• Update the workflow management system
• Report issues arising from migration activity promptly
• Escalate issues that cannot be resolved immediately
• Conduct manual stock checks daily
• Place existing devices collected from users at the Refresh Clinic within the packaging that was used to contain a new device and in accordance with the device Designation Rules.
• At the end of each day, move all the devices and equipment into the onsite storage location.

Candidates must hold or be willing to undergo SC Clearance. A full UK driving license is required.