Operations & Education Co-ordinator

Role: Operations & Education Coordinator - 12 month + Contract Location: Harrogate Salary: £21,600pa Hours: 30 hours a week across 4-5 days Hybrid: Monday & Friday in the office, 2-3 days hybrid available The Role: Our client is an ambitious and rapidly expanding education technology company on a mission to transform learning experiences. They are looking for a proactive, organised, and creative individual to join their dynamic team.As Operations and Education Coordinator, you will play a vital role in ensuring the smooth day-to-day running of the business while building strong relationships with schools and teachers. This is a varied and hands-on position that blends operational support, customer engagement, and marketing assistance, including social media and communications. Key Responsibilities of the Operations and Engagement Coordinator:

• Provide comprehensive administrative support across the business, including document preparation and organisation.
• Communicate directly with schools and teachers to build strong relationships and provide exceptional customer support.
• Support marketing activities, including writing and scheduling engaging social media content.
• Upload and manage new content on the company website.
• Maintain and regularly update the CRM system to ensure accurate customer records.
• Coordinate and schedule school training sessions and follow-up calls.
• Respond promptly to teacher enquiries via email or video calls, offering helpful and professional assistance.
• Assist with the planning and delivery of email marketing campaigns, newsletters, and website updates.
• Contribute creative ideas for content, customer stories, and events to help grow and engage the community.
• Represent the company at selected education conferences, helping to manage the exhibition stand and connect with attendees.

 Skills and Experience Required - Operations and Engagement Coordinator

• Excellent organisational and administrative skills, with strong attention to detail.
• Confident and professional communication, both written and verbal coupled with a friendly and approachable manner.
• Comfortable using and quickly learning new digital tools and platforms (e.g. CRM systems, social media, email marketing).
• Proactive, self-motivated, and able to work independently within a small, collaborative team.
• Experience in creating or managing content for social media channels.
• A genuine interest in education and technology.
• Ability to work from the Harrogate office at least 2 days per week.

 What's on offer:

• Salary of £21,600pa
• Hybrid working available
• 27 days holiday pro-rata plus bank holidays
• Company pension
• Career progression

 If you thrive in a fast-paced environment and enjoy making a real impact in education, this could be the perfect opportunity for you. Apply today!  Our Guarantee Thank you for your initial expression of interest in our available vacancy. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the current vacancy. However, we will consider all applications for any available opportunity, present or future, and proactively contact you should we deem there to be a suitable match. Here at Impression we are committed to supporting the principles of equal opportunities and prohibit discrimination/ harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.