Education IT Specialist

Role: Education IT Specialist

Location: Cheltenham (Hybrid working)

Salary: £35,000–£40,000

Benefits: Hybrid working, career progression, supportive team environment

Our client, a leading technology services provider supporting the education sector, is hiring an Education IT Specialist to deliver high-quality IT support to schools and education organisations.

Following a period of sustained growth and expansion, including the opening of a new Cheltenham office, this is an exciting opportunity to join a growing team at an important stage of the company’s journey. The role offers long-term career potential, with the opportunity to progress and potentially build and lead a team in the future.

You’ll play a key role supporting education clients with a blend of remote and on-site IT support, helping schools maintain reliable, secure, and effective IT environments.

What you’ll do

• Provide IT support to education clients both remotely and on-site
• Troubleshoot and resolve hardware, software, and network issues
• Support and maintain Microsoft-based environments including servers and desktop systems
• Assist with IT installations, upgrades, and infrastructure improvements
• Deliver excellent customer service and build strong relationships with school staff

You’ll work closely with internal support teams and education stakeholders to ensure schools receive reliable IT services that support teaching and learning.

What we’re looking for

• Experience delivering IT support in an education or managed services environment
• Strong troubleshooting skills across desktops, networks, and Microsoft technologies
• Experience supporting Windows environments, servers, and common school IT systems
• Full UK driving licence and willingness to visit client sites
• Excellent communication skills and a customer-focused mindset

The ideal candidate will bring a proactive approach to problem-solving, enjoy working directly with users, and thrive in a collaborative and fast-growing technical environment.

Why join?

• Join a growing technology provider expanding into Cheltenham
• Hybrid working with a mix of remote and on-site client support
• Strong long-term career progression opportunities
• Potential to grow into leadership and build a team

Apply now to play a key role supporting schools while growing your career in a thriving technology business.