IT Support Technician

IT Support Technician (Fixed-Term Contract)

Location: Gloucester (Office-Based)

Contract: Fixed-Term Contract (2–3 Months)

Day Rate: £200 per day (Inside IR35)

Hours: Full-Time, Monday to Friday

About the Opportunity:

Our client, a well-established organisation, is looking for an IT Support Technician to join their IT team on a short-term fixed-term contract to support a number of business-critical projects.

This is an excellent opportunity for an experienced IT support professional with strong Microsoft administration skills to join a busy and collaborative environment. You'll play a key role in supporting user administration, Microsoft 365 services and project-based IT activities during an important period of change.

The role would suit someone who enjoys working in a structured environment, has excellent attention to detail and can quickly become productive with minimal supervision.

Key Responsibilities:

• Create, modify and remove user accounts within Active Directory and Microsoft Entra ID
• Administer Microsoft 365 user accounts and licensing
• Manage Exchange Online mailboxes, shared mailboxes and distribution groups
• Maintain mailbox permissions and user access controls
• Support the delivery of IT projects and business change initiatives
• Ensure IT administration tasks are completed accurately and efficiently
• Maintain and update technical documentation
• Follow established IT processes and procedures to ensure consistency and compliance

Skills & Experience:

Essential

• Previous experience administering Active Directory and Microsoft Entra ID
• Experience managing user accounts, groups and permissions
• Strong knowledge of Microsoft 365 administration
• Experience supporting Exchange Online environments
• Familiarity with shared mailboxes, distribution lists and mailbox permissions
• Excellent organisational skills and attention to detail
• Ability to manage multiple priorities effectively
• Strong communication and customer service skills

Desirable

• Experience with Microsoft Dynamics 365 Business Central
• Previous involvement in IT project work
• Experience supporting users within a multi-site environment
• Understanding of retail or customer-focused business operations

What We're Looking For:

We're looking for someone who can hit the ground running and quickly become a valuable member of the team.

The successful candidate will be:

• Proactive and self-motivated
• Highly organised and detail-oriented
• Comfortable working independently
• Adaptable and able to manage changing priorities
• Focused on delivering high-quality support and administration

Why Apply?

• Opportunity to contribute to business-critical IT projects
• Work with modern Microsoft cloud technologies
• Gain valuable project and administration experience
• Join a supportive and collaborative IT team
• Immediate impact role with varied responsibilities

If you're an experienced IT Support Technician with strong Microsoft administration skills and are available for a short-term contract opportunity, we'd love to hear from you.