Service Desk Analyst
Our client based in Cheltenham is seeking an IT Service Desk Analyst to join their team carrying out 1st line support via phone and email. This is a great opportunity for someone with either some experience in an IT support role or someone who has a relevant qualification looking for their first opportunity.
What will you be doing?
To be considered for the IT Service Desk Analyst role, you must be:
If you match the above please apply now with an up to date version of your CV.
Recruiter: Adam Titmus
What will you be doing?
- Providing 1st Line Service Desk Support
- Answering the Service Desk phone and mailbox
- Creating/Updating ticket logs
- Providing support on Microsoft Windows 10/11 operating system
- Supporting users over phone, email and in person
To be considered for the IT Service Desk Analyst role, you must be:
- Previous experience within an IT Support role ideally within a service desk environment would be beneficial
- Understanding of supporting Office 365 and Windows environment
- Understanding of Active Directory
- Understanding of ticketing systems
- Self-motivated with a positive attitude
- Good communication skills and strong customer service]
- CompTIA A+ or similar IT qualification
If you match the above please apply now with an up to date version of your CV.
Recruiter: Adam Titmus
- Company
- IMT Resourcing Solutions
- Location
- Cheltenham, Gloucestershire, United Kingdom
Hybrid / WFH Options - Employment Type
- Temporary
- Salary
- £15.00 - £16.00/hour
- Posted
- Company
- IMT Resourcing Solutions
- Location
- Cheltenham, Gloucestershire, United Kingdom
Hybrid / WFH Options - Employment Type
- Temporary
- Salary
- £15.00 - £16.00/hour
- Posted