Technical Consultant

Role: Technical Consultant – Infrastructure, Networking & Project Delivery

Location: Hereford (Office Based + Local Travel)

Salary: £40,000 – £45,000 DOE + Benefits + Career Development

Looking for a technical role with real variety, project ownership and client interaction?

We’re working with a well-respected and fast-growing IT services provider based in the Herefordshire area, supporting a loyal and expanding client base across sectors such as education, professional services, and local SMEs.

As part of their growth, they’re now seeking a Technical Consultant to join the team, someone with strong hands-on skills across infrastructure, networking and Microsoft technologies, who’s confident working across both service desk and project delivery. This is a fantastic opportunity to take technical ownership of the company’s project portfolio while still remaining involved in 3rd line support when required.

What you’ll be doing:

• Leading the technical scoping and delivery of infrastructure and cloud projects
• Acting as a senior escalation point for 3rd line issues across infrastructure and networks
• Supporting clients both remotely and on-site across Herefordshire & Worcestershire
• Taking ownership of technical standards and contributing to solution design and architecture
• Working closely with the wider team to ensure smooth project rollouts and post-project support
• Acting as a trusted technical advisor to customers, translating business needs into practical IT solutions

Key skills & experience we’re looking for:

• Proven experience in 3rd line IT support, consultancy, or solution delivery
• Strong technical knowledge across:
• Microsoft 365 – Exchange Online, Teams, SharePoint, Intune
• Windows Server & Active Directory (2012 – 2022)
• Azure – AAD, virtual machines, storage, hybrid environments
• Virtualisation – Hyper-V and/or VMware
• Networking – VLANs, firewalls (DrayTek, Cisco, TP-Link), switches, routers
• Backup & Disaster Recovery – Acronis, Macrium Reflect or similar
• Email Security & Filtering – e.g., Hornetsecurity
• Experience delivering infrastructure or cloud-based IT projects
• Excellent communication skills – comfortable dealing with clients at all levels
• Strong documentation and planning abilities
• Full UK driving licence (for local on-site project work)

What’s on offer:

• £40,000 – £45,000 depending on experience
• Career path into Solution Architecture or Technical Leadership
• Ongoing investment in training, certifications and personal development
• Full technical ownership of the company’s project portfolio
• A supportive and knowledgeable team, with genuine autonomy
• Office-based in Hereford, with regular travel to client sites across the region
• Company benefits including pension, holidays and expenses for travel

This is a fantastic role for an experienced IT Consultant, 3rd Line Engineer, or Senior Service Desk Analyst looking to step into a more project-focused, client-facing position, with real responsibility and scope to grow.

Interested in being the go-to tech expert in a respected and growing business? Apply now for a confidential conversation.