Level 3 Business Administration Apprenticeship - Incident Management Solutions (IMS)
IMS are seeking an organised, motivated and hardworking individual to join their team as a business administration apprentice. You will provide administrative support to the organisation.
Role
- To liaise with each department to understand their operational processes both with and without I2R
- To identify efficiencies to be implemented both immediately and following further system development
- To document processes using a range of software products
- To prioritise and manage multiple projects using our newly adopted project management app
- To assess and audit users to identify where additional training may be required
- Work as part of a team to achieve business and service level agreements (SLA'S), through continuous improvements and targets
- Be proficient with our purpose built software system and workflows - Incident 2 Resolution
- Assist within other departments when required to aid business needs
- Work within the GDPR Data Protection Act legislation
- Maintaining good working relationships with repairers/clients in representation of the Company
- To work within the standards and procedures set in the Company’s Handbook / Policies
- To work within Health and Safety guidelines, the law and set rules given by the Company on any work premises/location
- Input ideas to help the running of the department and the Company
- To embody and work alongside the Company SMART Values in everything you do:
- Supportive
- Meaningful
- Agile
- Rewarding
- Transformational
Training
- You will work towards your Level 3 Business Administrator qualification across a total duration of 16 months!
- Training provider: LMP Group: https://lmp-group.co.uk/
- All online/remote learning, no classroom or college day release
- An allocated tutor will support you throughout the apprenticeship!
Future opportunities for progression.
- Apprenticeship Standard
- Business administrator (level 3)
- Training Provider
- LET ME PLAY LIMITED
- Working Week
- Monday to Friday, 8.45am to 5.15pm, 37.5 hours per week.
- Expected Duration
- 1 Year 4 Months
- Positions Available
- 2
- Closing Date
- Tuesday, 27th May 2025
- Start Date
- Wednesday, 28th May 2025
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Logical
- Team working
- Initiative
Qualifications
- English GCSE, grade 4 (Essential)
- Maths GCSE, grade 4 (Essential)
About the Employer
INCIDENT MANAGEMENT SOLUTIONS LTD
We specialise in helping our clients deal with the ‘vehicle journey’ after a motor incident. Whether it be Repair, Total Loss, Cash-In-Lieu or just Engineering we offer unrivalled professionalism, efficiency and market leading solutions all built around our ethical approach. Our technology and know-how allows us to become an extension of our clients and offer them the consistency and the flexibility that today’s ever-changing market requires. Whatever claim challenges you have we can work with you to offer a cost effective solution built around your needs.
- Company
- INCIDENT MANAGEMENT SOLUTIONS LTD
- Location
- UNIT C, REGENT HOUSE, WOLSELEY ROAD, KEMPSTON, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £19,500 a year
- Posted
- Company
- INCIDENT MANAGEMENT SOLUTIONS LTD
- Location
- UNIT C, REGENT HOUSE, WOLSELEY ROAD, KEMPSTON, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £19,500 a year
- Posted