IT Support Apprentice
You will be involved in all aspects of IT support including interacting with customers initial problems / troubleshooting and installation/configuration of new setups.
Role
- Phone call making/receiving
- Interacting with customers initial problems / troubleshooting
- Installation/configuration of new setups
- Site visits to customer sites/interacting with customers
- Software set; Office365 predominantly across the customer base / Macs and PCs / Servers and on premise setups
- No specific focus on industry but a number in logistics/freight/accountancy/engineering
Training
Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
- Learn on-premise and cloud-enabled technologies and services
- Learn technical content that aligns to and is relevant to employers and the market
- Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
- Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.
- Full time employment within the business with further progression and career development
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- QA LIMITED
- Working Week
- Shifts to be confirmed between the hours of 9.00am - 5.30pm
- Expected Duration
- 1 Year 5 Months
- Positions Available
- 1
- Closing Date
- Thursday, 16th July 2026
- Start Date
- Thursday, 23rd July 2026
Desired Skills
- Communication skills
- Customer care skills
Qualifications
- 3 of any subject GCSE, grade 4+ (A* - C) (Essential)
- Maths & English GCSE, grade 3+ (D or above) (Essential)