Supply Chain Apprentice

Are you detail orientated with a flair for problem solving whilst delivering excellent customer service? Infinigate Global Services is pleased to offer our Supply Chain Apprenticeship accompanied by a Customer Service Level 3 qualification and offering vast exposure to a global procurement department.

Role

This role will see you enhance your customer service skillset to support the delivery of customer orders, manage customer queries and eventually lead to independently raising purchase orders, coordinating shipping logistics and much more!

  • Strong communication and delivery of customer orders on time, in full (OTIF)
  • Pro-active customer management when issues arising (Clear/concise communication, containment and resolution) 
  • Raising Purchase Orders on vendors for stock and B2B 
  • Actively progressing Purchase Orders with vendors against lead time 
  • Booking and shipping orders 
  • Managing purchasing process efficiently to optimise inventory 
  • Reporting to manage and control the supply chain 
  • Taking on project work related to department activity 

Training

Customer Service Specialist Level 3.

Cirencester College. 

Whilst the majority of training will take place at the employers' premises, there will be occasional attendance required at Cirencester College.

Opportunities for progression following apprenticeship to Supply Chain Analyst or further study.

Apprenticeship Standard
Customer service specialist (level 3)
Training Provider
CIRENCESTER COLLEGE
Working Week
Monday to Friday. Shifts TBC.
Expected Duration
1 Year 6 Months
Positions Available
1
Closing Date
Monday, 30th March 2026
Start Date
Tuesday, 14th April 2026

Desired Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Patience

Qualifications

  • English GCSE, grade C/4 (Desired)
  • Maths GCSE, grade C/4 (Desired)

About the Employer

INFINIGATE HLD UK LIMITED
Built on 30 years of consistent growth, innovation, and trusted partnerships, Infinigate has evolved from a regional cybersecurity distributor into a global platform spanning Europe, the Middle East, Africa, and Asia-Pacific.

Job Details

Company
INFINIGATE HLD UK LIMITED
Location
Lakeview House, The Mallards, South Cerney, Cirencester, England
Employment Type
Advanced Apprenticeship
Salary
£24,785 a year
Posted