Order Management Specialist
Order Management Specialist
About the Job
We’re looking for a proactive, detail-driven individual to join our Sales Team as an Order Management Specialist. In this role, you’ll take full ownership of customer orders from start to finish, ensuring a smooth, accurate, and exceptional experience for our Partners and Vendors.
As a trusted advisor, you’ll work closely with our Sales teams to manage valuable and often complex orders, providing best-in-class customer service while identifying opportunities to add value at every stage of the process.
What your role as a Sales Administrator will involve
- Support the sales team by managing the end-to-end order process
- Processing orders, identifying the correct processing method to use
- High focus on accuracy and customer service
- Handling order related queries, ETA, licenses and POD requests
- Running back order and shipping reports
- Support the sales team with P&A, Stock quotes, BID’s
To set you up for success, we are looking for the following skills and experience
- A desire to build a career in the IT industry
- Previous experience in a Customer Service/Administrative/Order Processing environment
- A keen eye for attention to detail and accuracy
- The ability to communicate effectively, over the phone, via email and face to face
- Good PC skills, including Microsoft Office suite, specifically Outlook, Word and Excel. CRM experience preferable
- A desire to learn, grow and develop.
We Are Ingram Micro
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage, our AI-powered digital platform, we offer what we believe to be the industry’s first business-to-consumer-like experience. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post-sales professional support.
What we offer:
- AXA Health Insurance and Dental Plan Options - available for you and your family through a salary sacrifice scheme
- Rising holiday allowance at Year 2 and Year 5
- Birthday day off
- Employee Referral Bonus - help us grow our team and get rewarded for introducing great talent.
- Employee discounts and wellness perks
- Modern offices with breakout spaces, free tea and coffee, and a private wellness room
- Development opportunities with clear career progression and training
If this sounds like the opportunity for you, then please apply by sending a copy of your most recent CV.