Sales Operations Coordinator
Sales Operations Coordinator
Monday - Friday: 9am - 5:30pm
Hybrid working: 3 days in the Northwich office and 2 days from home. Flexibility may be required for home-working days based on business needs.
About the role
Kickstart your career with a role that puts you at the heart of our dynamic sales team. As a key player, you’ll help keep things running smoothly by managing customer requests, processing contracts, and seeing sales opportunities through from start to finish. Along the way, you’ll build strong relationships with customers and colleagues, ensuring every interaction is handled with care and professionalism.
Whether you’re stepping into your first role after studies or already have some experience, this is a great opportunity to grow and develop your career. We’re looking for someone confident, eager to learn, and ready to make an impact.
If this sounds like you, we’d love to hear from you.
As a Sales Operations Coordinator, you will:
- Deal with incoming customer requests (internal and external) via email and phone
- Collaborate with the Sales and Sales Operations teams to deliver excellent customer service
- Manage and track sales opportunities through to completion
- Process contracts accurately and efficiently
- Respond to customer enquiries in a timely and helpful manner
- Build strong working relationships with customers and internal stakeholders
- Log and track sales requests and orders on internal systems
- Carry out general administration to support the smooth running of the Sales Operations department
To set you up for success, we are looking for:
- Experience in a customer service, sales support, or administrative role
- Excellent customer service skills with the ability to resolve issues effectively
- Strong attention to detail and accuracy
- A willingness to learn
- Strong communication and interpersonal skills
- No prior sales experience required
Who we are:
Comms-care is a leading provider of channel network and server support solutions. We support over 700 channel partners and manage more than 30,000 active support contracts. Comms-care delivers end-to-end IT lifecycle services, from consultancy, design and implementation to managed services and reactive field support, covering technologies including Routing and Switching, Security, Servers, Desktops, Voice and Unified Communications.
Make an application to join the team:
Our team is built around our people as much as our customers and partners. Our strong #Oneteam culture has enabled us to continue delivering outstanding service in a predominantly remote working environment. We’re looking for people with a strong desire to succeed and offer a competitive salary and benefits package.