IT Solutions Technician Apprenticeship at West SILC
Kickstart your IT career! Join our Level 3 IT Solutions Technician Apprenticeship to gain hands-on experience, develop technical and problem-solving skills, and receive mentorship from IT professionals. Apply now and start your journey in IT support!
Role
What You’ll Do:
- Provide day‐to‐day IT support for staff and students, managing support tickets and resolving technical issues
- Maintain and develop all school IT systems, equipment, network infrastructure, servers, and software with the Senior IT Technician
- Ensure IT resources are safe, secure, documented, and ready for daily use, including managing the asset register, equipment bookings, stock, and consumables
- Install and maintain hardware, software, applications, and network components
- Support multimedia needs for school events, lessons, and productions (audio, video, lighting)
- Ensure safe installation of equipment and follow health & safety procedures
- Contribute to ongoing IT projects, website updates, e‐resources, and general support for the wider technical/administration team
- Strong communication, organisation, time‐management, and problem‐solving skills
- Ability to work under pressure, prioritise tasks, and adapt to new systems
- High accuracy, attention to detail, and confidence working with data
- Team player with good customer‐service skills and flexibility to support school needs
Training
IT Solutions Technician Level 3.
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Potential full-time employment for the right candidate upon successful completion of the apprenticeship.
- Apprenticeship Standard
- IT solutions technician (level 3)
- Training Provider
- LET ME PLAY LIMITED
- Working Week
- Monday to Thursday - 8am - 4pm Friday 8am - 3.30pm (30-minutes lunch break)
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Wednesday, 25th March 2026
- Start Date
- Monday, 20th April 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Analytical skills
Qualifications
- English GCSE, grade 4–9 (A*–C) (Desired)
- Maths GCSE, grade 4–9 (A*–C) (Desired)
About the Employer
INSPIRE ATA LIMITED
Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.